Café Customer Assistant: Fast, Five-Star Service Expert

Marks & Spencer Plc; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring for a role in the M&S Café, a fast-paced, hands-on customer service position.

You will take and fulfil orders using our digital tools, deliver five-star service, maintain food safety standards, and support colleagues to keep the café running smoothly during peak times.

This role requires flexibility, resilience under pressure, and a friendly, engaging approach to customers.

Qualifications

• Must demonstrate excellent customer service and a friendly approach.
• Ability to work effectively in a fast-paced cafe environment.
• Comfort using digital tools to take and fulfil orders.

Responsibilities

• Take and fulfil food and drink orders quickly and accurately.
• Ensure the café operates smoothly, even at peak times.
• Maintain proper food safety standards and cleanliness.
• Work with colleagues to deliver five-star service to customers.
• Be flexible and adapt to staffing needs and duties.

Skills

Customer service

Fast-paced work

Digital literacy

Job description

Marks & Spencer Plc in the United Kingdom is hiring for a role in the M&S Café, a fast-paced, hands-on customer service position.

You will take and fulfil orders using our digital tools, deliver five-star service, maintain food safety standards, and support colleagues to keep the café running smoothly during peak times.

This role requires flexibility, resilience under pressure, and a friendly, engaging approach to customers.