Cafe Assistant — Fast-Paced, Five-Star Service

Marks and Spencer; High Wycombe; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the United Kingdom is seeking an energetic cafe assistant for the M&S Café, the heart of our store where customers recharge. This is a hands-on, high-pressure role demanding pace, composure under pressure and delivering five-star service.

You'll be digitally confident, using our tools to take and fulfil orders quickly, maintain impeccable food safety standards, support colleagues and adapt as needed to keep customers moving and satisfied.

Qualifications

• Being digitally confident is essential.
• Maintain high standards of food safety and hygiene.
• Deliver five-star service while managing queues and orders.
• Support colleagues to meet customer needs in a fast-paced environment.

Responsibilities

• Take and fulfil orders quickly using store tools.
• Keep customers moving and satisfied during peak times.
• Uphold impeccable food safety standards at all times.
• Work as part of a high-performing team to deliver great service.
• Be flexible and adapt to different shifts as needed.

Skills

Digital literacy

Customer service

Stamina under pressure

Teamwork

Job description

Marks & Spencer in the United Kingdom is seeking an energetic cafe assistant for the M&S Café, the heart of our store where customers recharge. This is a hands-on, high-pressure role demanding pace, composure under pressure and delivering five-star service.

You'll be digitally confident, using our tools to take and fulfil orders quickly, maintain impeccable food safety standards, support colleagues and adapt as needed to keep customers moving and satisfied.