Cafe Customer Assistant — Fast-Paced, Five-Star Service

Marks & Spencer Plc; Preston; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in our store's Café is seeking a customer-focused team member to help deliver five-star service during busy periods. The role involves handling fast-paced orders, using digital tools to take and fulfil orders, and keeping queues moving with accuracy.

You'll be a brand ambassador, enjoy teamwork, maintain food safety standards, adapt quickly to busy shifts, and stay calm under pressure to meet customer expectations.

Responsibilities

• Deliver five-star service under pressure.
• Take and fulfil orders quickly using digital tools.
• Maintain food safety standards during busy periods.
• Support colleagues and work as part of a high-performance team.

Job description

Marks & Spencer Plc in our store's Café is seeking a customer-focused team member to help deliver five-star service during busy periods. The role involves handling fast-paced orders, using digital tools to take and fulfil orders, and keeping queues moving with accuracy.

You'll be a brand ambassador, enjoy teamwork, maintain food safety standards, adapt quickly to busy shifts, and stay calm under pressure to meet customer expectations.