Cafe Customer Assistant – Fast-Paced, Five-Star Service

Marks & Spencer Plc; Llandudno; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom invites you to join the M&S Café team. This hands-on, high-pressure role rewards those who can stay calm and deliver warm, five-star service while managing busy customer queues.

You’ll be a brand ambassador, taking orders quickly with digital tools, and ensuring food safety and efficient operation during peak periods. Flexibility and teamwork are essential in this fast-paced retail cafe environment.

Qualifications

• Being digitally confident is essential to use ordering tools.
• Maintain impeccable food safety standards.
• Deliver warm, five-star service to customers.
• Support colleagues and adapt to pace.

Responsibilities

• Take and fulfil customer orders quickly using store tools.
• Ensure food safety and hygiene during all service moments.
• Provide five-star service even during peak periods.
• Collaborate with team to keep café running smoothly and efficiently.

Skills

Digital tools

Food safety

Customer service

Pace under pressure

Teamwork

Job description

Marks & Spencer Plc in the United Kingdom invites you to join the M&S Café team. This hands-on, high-pressure role rewards those who can stay calm and deliver warm, five-star service while managing busy customer queues.

You’ll be a brand ambassador, taking orders quickly with digital tools, and ensuring food safety and efficient operation during peak periods. Flexibility and teamwork are essential in this fast-paced retail cafe environment.