Business Travel Partners Account Manager – UK

RAFFLES; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Business Travel Partners Account Manager to enhance corporate distribution and manage relationships with travel partners in the UK. This London-based role involves strategic planning, representation at trade shows, and managing a B2B portfolio. The ideal candidate will have strong sales experience, excellent communication skills, and a passion for business development. The position offers hybrid working arrangements.

Qualifications

• Proven experience in building and managing a B2B portfolio.
• Strong commercial acumen and communication skills.
• Proactive and creative mindset.

Responsibilities

• Manage and grow relationships with TMCs and business travel partners.
• Represent the brand at trade shows and client meetings.
• Produce sales reports and monitor KPIs.

Skills

B2B customer portfolio management

Commercial acumen

Persuasive communication

Relationship management

Tools

Salesforce

Power BI

Cvent

Job description

About the Role

We are seeking a dynamic Business Travel Partners Account Manager to drive our corporate distribution and business travel sales in the UK market. You will manage and grow relationships with Travel Management Companies (TMCs), Consortia, Relocation Agencies, MICE operators, and other business travel partners. This role is both strategic and hands-on: you will strengthen existing partnerships, identify and secure new business opportunities, and represent Adagio at key industry events to elevate our brand presence. If you are business-oriented, relationship-driven, and passionate about the hospitality and travel industry, we would love to meet you.

Key Responsibilities

Sales Management (40%)

• Manage and coordinate existing relocation agencies and business travel agency partnerships
• Develop new partnerships in the UK market to expand Adagio’s corporate portfolio.
• Collaborate closely with the corporate sales team for joint actions, business reviews, and strategic planning.
• Follow up on relocation requests, working closely with our reservation centre.
• Provide recommendations for both short- and long-term sales strategies, and implement corresponding action plans.
• Support and execute new sales, media, and marketing initiatives.

Sales Representation (40%)

• Represent the brand at European and international trade shows, networking events, and client meetings.
• Deliver engaging partner training sessions and brand awareness initiatives.
• Coordinate with Accor Group Account Managers to promote Aparthotels Adagio within shared client networks.
• Provide support to UK General Managers for corporate distribution initiatives.

Reporting, Tools & Market Insights (20%)

• Produce regular sales reports in line with Adagio guidelines.
• Monitor KPIs, conduct performance analysis, and recommend improvements.
• Manage CRM systems (Salesforce), partner databases, and relevant tools.
• Conduct regular competitor and market analysis, sharing insights with the wider team

Qualifications

• Proven experience in building, managing, and developing a B2B customer portfolio.
• Strong commercial acumen and persuasive communication skills.
• Independent, proactive, and creative mindset.
• Passion for customer relationship management and business development.

Desirable Skills & Experience

• Knowledge of the hospitality and business travel sectors.
• Familiarity with Salesforce, Power BI, and Cvent tools.
• Strong presentation and public speaking skills (PowerPoint proficiency).

Work Environment & Travel Requirements

• London-based role with hybrid working: 3 days/week at an Adagio property, remainder from home.
• Travel within the UK for client visits and events (approx. once per month).
• Occasional international travel for trade shows (approx. twice per year).
• Travel to Adagio Headquarters in Paris (1–2 times per quarter).