Business Systems Analyst - Swindon

Ameriprise; Swindon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company seeks a candidate to act as a liaison between business stakeholders and technology teams. The role includes analyzing business processes, gathering requirements, and translating them into technical specifications. Key responsibilities involve troubleshooting production issues, documenting requirements, and collaborating with stakeholders. Ideal candidates will have strong analytical and problem-solving skills, proficiency in SQL, and excellent communication abilities. The company values diversity and offers flexible working arrangements.

Qualifications

• Demonstrable experience in a similar role.
• Strong analytical and problem-solving skills.
• Proficient in SQL for analysis.

Responsibilities

• Investigate and perform root cause analysis to resolve production issues.
• Document business and technical requirements for enhancements.
• Collaborate with stakeholders for effective solutions.

Skills

Analytical skills

Problem-solving skills

SQL proficiency

Communication skills

Stakeholder management

Job description

In your role you will act as a liaison between business stakeholders and technology teams. Your role involves analysing business processes, gathering requirements, and translating them into technical specifications for system enhancements or new implementations. Additionally, you will perform root cause analysis to troubleshoot and resolve production issues, ensuring system stability and minimizing business disruption.

Responsibilities

• Investigating and performing root cause analysis to troubleshoot and resolve production issues.
• Documenting business and technical requirements for process enhancements or bug fixes.
• Collaborating with stakeholders and development teams to ensure timely and effective solutions.

Qualifications

• Proven, demonstrable experience in a similar role.
• Strong analytical and problem‑solving skills.
• Proficiency in SQL as an aid to root cause analysis and identifying development requirements.
• Excellent communication and stakeholder management abilities.
• If you also had this, it would be great…
• Previous experience in the financial industry, though this is not essential.

About Columbia Threadneedle Investments

Working at Columbia Threadneedle Investments you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,500 people working together. Our expertise is diverse with more than 650 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements. Columbia Threadneedle is a people business and we recognise that our success is due to our talented people, who bring diversity of thought, complementary skills and capabilities. We are committed to providing an inclusive workplace that supports the diversity of our employees and reflects our broader communities and client‑base. We appreciate that work‑life balance is an important factor for many when considering their next move so please discuss any flexible working requirements directly with your recruiter.