Business Systems Analyst – On-site, Process Automation

Ashdown Group; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

Ashdown Group is seeking a personable Business Systems Analyst to join its team in Gillingham, Kent. The role is fully office based, five days per week, and focuses on owning core business systems (ERP/CRM) while driving improvements across processes, data quality and user experience.

You will work with teams across the business to connect platforms, develop automated workflows and enhance reporting to support informed decision-making.

Qualifications

• Experience managing and developing business systems, such as ERP and/or CRM.
• Strong understanding of systems integration, APIs, automation and data management.
• Proven ability to manage projects and collaborate with third-party suppliers.
• Excellent communication with colleagues at all levels and a proactive approach to continuous improvement.

Responsibilities

• Own and develop core business systems (ERP/CRM) to support the organisation.
• Identify opportunities for improvement, integration and automation across platforms.
• Develop automated workflows and improve data quality and reporting.
• Support informed business decision-making through better information flow and user experience.

Skills

ERP systems

CRM systems

Systems integration

APIs

Automation

Data management

Project management

Stakeholder communication

Job description

Ashdown Group is seeking a personable Business Systems Analyst to join its team in Gillingham, Kent. The role is fully office based, five days per week, and focuses on owning core business systems (ERP/CRM) while driving improvements across processes, data quality and user experience.

You will work with teams across the business to connect platforms, develop automated workflows and enhance reporting to support informed decision-making.