Business Support Team Leader

Adecco; London Borough of Ealing; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A prominent staffing agency is seeking a proactive Business Support Team Leader in Ealing, London. This hybrid role involves leading a team to ensure efficient operations, overseeing administrative and financial services, and compliance with regulations. Ideal candidates possess strong leadership, communication, and advanced IT skills. Relevant experience in business support and financial record-keeping is essential. This position offers a competitive hourly rate with a possibility of contract extension.

Qualifications

• Previous experience of managing a team.
• Evidence of continuous professional development.
• Experience in business support within a customer-focused environment.

Responsibilities

• Lead and manage a team of approximately 8 staff.
• Oversee administrative, financial, and ICT services.
• Ensure compliance with regulations.
• Manage facilities and conduct risk assessments.
• Handle financial processes including petty cash and invoices.
• Contribute to performance data collection.

Skills

Leadership and people management skills

Excellent communication

Advanced IT skills

Financial record-keeping experience

Ability to manage competing priorities

Commitment to equality and safeguarding

Education

Good level of education with applied IT knowledge

Tools

MS Office

Excel

Job description

Job Title: Business Support Team Leader

Location: Ealing, West London - Hybrid Working

Hourly rate: £28.60 PAYE / £38.19 Umbrella

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

Start: ASAP

About the Role

We are seeking a proactive Business Support Team Leader to join our Safeguarding & Support Services team within the Children's Directorate. This role is key to ensuring the smooth operation of business support functions that enable frontline services to deliver statutory care to vulnerable children and families. You will lead a team and work closely with managers to maintain high standards across multiple sites.

Key Responsibilities

• Lead and manage a team of approximately 8 staff, promoting high standards of service delivery.
• Oversee administrative, financial, and ICT services to support Children's Services.
• Ensure compliance with Data Protection, Health & Safety, and audit regulations.
• Manage facilities occupied by Children & Family staff, including risk assessments and contingency planning.
• Handle financial processes including petty cash (approx. £50,000/month), requisitions, and invoice payments.
• Contribute to performance data collection and reporting to drive service improvements.
• Act as site incident officer and liaise with internal and external stakeholders.

About You

• Strong leadership and people management skills.
• Excellent communication abilities, both written and verbal.
• Advanced IT skills, including MS Office and Excel.
• Experience in financial record-keeping and compliance.
• Ability to manage competing priorities in a fast-paced environment.
• A commitment to equality, diversity, and safeguarding.

Essential Qualifications & Experience

• Previous experience of managing a team.
• Good level of education with applied IT knowledge.
• Evidence of continuous professional development.
• Previous experience in business support within a customer-focused environment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.