Business Support Officer (Childrens' Social Care)

Bury Council; Bury; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government authority in Bury is seeking a Temporary Business Support Officer to provide vital administrative support to front-line teams in safeguarding children. This role requires excellent organisational and communication skills, with responsibilities including managing referrals from various professionals and delivering high-quality support. The position offers a unique opportunity to work in a supportive environment focused on children's welfare, ideal for those who thrive in fast-paced settings.

Qualifications

• Organised, self-motivated individual with administrative skills.
• Ability to work under pressure to meet deadlines.
• Experience in providing support in a fast-paced environment.

Responsibilities

• Provide administrative support to front-line teams.
• Handle online and phone referrals into Children's Services.
• Re-prioritise tasks and resolve problems using initiative.
• Deliver polite and efficient services to colleagues and service users.

Skills

Organisational skills

Problem-solving initiative

Computer literacy

Communication skills

Customer service skills

Job description

Post Title : Business Support Officer

Team : Children & Young People Multi Agency Safeguarding and Support Hub Team

Contract Type : Temporary

Hours : 18.5 hours

Salary : Grade 7 :

Based : 3 Knowsley Place

We have an exciting opportunity for a Temporary Business Support Officer within our Multi Agency Safeguarding and Support Hub team, this role provides administrative support to the front-line teams based in 3 Knowsley Place, Bury. This role is temporary to cover the Maternity Leave of the existing postholder. You will be working as part of a welcoming and supportive team providing Business Support to Social Workers, Health and Education professionals to ensure the safeguarding and best possible outcome for children and young people. The hours are 8 : 45 17 : 00 Monday and Tuesday and 8 : 45 -12 : 40 on Wednesday.

Children's Services places the interests of children firmly at the centre of everything we do, working with families to offer quality advice, support and guidance.

We are looking for an organised, self-motivated and professional individual who is able to provide a high level of administrative support. You will be working in a rewarding and fast paced environment, dealing with online and phone referrals into Children's Services, from the public and a wide range of professionals including the Police, Health and Education. You will enjoy working to tight deadlines and a high degree of accuracy is essential.

Key Responsibilities

• You will have exceptional organisational skills in order to work under pressure to complete tasks to potentially conflicting deadlines, without direct line management, re-prioritising your own work as appropriate or allocating tasks to others.
• You will be capable of resolving problems, using your own initiative to provide practical solutions.
• You will be experienced in using computer packages and be confident in quickly being able to use bespoke software used within different services.
• Excellent communications skills will be required, together with high levels of customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.

In line with safer recruitment, please ensure that your CV application covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Contact & Application

For an informal chat regarding the role, please contact Gill Berry on 253 5454 or [e-mail]

Please submit your CV application with supporting statement by the closing date.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

In line with safer recruitment, please ensure that your application / CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs

We support employees to work with agility, where appropriate for the post and service requirements.

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children / care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.