Business Support Assistant

NHS National Services Scotland; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in Scotland is seeking a motivated Business Support Assistant for their Corporate Planning Team. The role requires strong administrative skills to support senior staff and manage a variety of programs. Candidates should have a qualification in Administration, experience in relevant roles, and proficiency in Microsoft Office. This is a full-time position with 37 hours per week from Monday to Friday. Excellent communication skills and a positive, professional attitude are essential.

Benefits

Access to ongoing training

Personal development plan

Qualifications

• Prior experience working in an administrative or secretarial role.
• Experience of managing documentation.

Responsibilities

• Provide day‑to‑day administrative support including managing enquiries and arranging meetings.
• Support administration of key programmes such as the Transforming Together portfolio.
• Coordinate events and workshops.
• Manage the departmental planner.
• Communicate confidently with staff and external partners.

Skills

Proficient in Microsoft Office applications

Organising meetings

Minute taking

Very good command of written and verbal English

Positive, flexible and professional approach

Education

Recognised qualification in Administration

Job description

Business Support Assistant – Corporate Planning Team

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, providing acute, primary, community and mental health services to a population of over 1.1 million people, and to a wider population of 2.2 million through regional and national services. With a workforce of around 39,000 staff, NHSGGC plays a vital role in improving health outcomes across the region.

We have an exciting opportunity for a motivated and organised Business Support Assistant to join our Corporate Planning Team. This role provides comprehensive administrative and business support to senior members of the planning team and supports a wide range of Board‑wide programmes and operational priorities. The post holder will work flexibly within agreed procedures, contributing to the effective functioning of the Corporate Planning function and supporting colleagues across Acute Services, Health and Social Care Partnerships and specialist directorates.

Responsibilities

• Provide day‑to‑day administrative support including managing enquiries, arranging and supporting meetings, preparing agendas, taking minutes, drafting correspondence and reports, collating information for returns, and maintaining accurate records and SharePoint systems.
• Support the administration of key programmes such as the Transforming Together portfolio, Winter Plan and Annual Delivery Plan development.
• Coordinate events, workshops and co‑design sessions, including system‑wide hackathons.
• Manage the departmental planner and support the cadence of reporting across the team.
• Work closely with senior managers, clinical and non‑clinical staff, and external partners, communicating confidently via email, MS Teams, telephone and face to face.

Qualifications

• Recognised qualification in Administration (e.g. HNC in Secretarial Studies or Business Administration, SVQ Level 3 in Administration, or relevant equivalent experience).
• Prior experience working in an administrative or secretarial role.
• Proficient using Microsoft Office applications including Word, Excel, PowerPoint, Outlook and SharePoint.
• Experience of organising meetings, minute taking and managing documentation.
• Very good command of written and verbal English.
• Positive, flexible and professional approach to work.

Terms & Conditions

This is a full‑time post of 37 hours per week, worked Monday to Friday, 9.00 am to 5.00 pm. NHS Greater Glasgow and Clyde is committed to supporting staff development, and the successful candidate will have access to ongoing training, learning opportunities and a personal development plan.

Contact

Informal contact: Michael Campbell‑Jones, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

Equality & Diversity

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Application Integrity

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

Technical Support

For application portal/log‑in issues, please contact the Jobtrain support hub in the first instance.