Business Support Assistant

Leicestershire County Council; Quorn; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Leicestershire County Council’s Children and Family Services is seeking a well-organised Business Support Assistant to join a dedicated team providing administrative support. You will manage calls, emails, and visitor greeting, process data input, and maintain both manual and electronic admin systems.

The role requires GCSE/A Levels or equivalent, NVQ 2 in Business Administration, strong MS Word/Excel skills, and the ability to work accurately to deadlines while supporting colleagues in a hybrid

Qualifications

• Must have basic admin qualifications (GCSE/A Levels or vocational quals) with NVQ 2 in Business Administration or equivalent.
• Strong data entry and typing skills with accuracy and attention to detail.
• Proficient in MS Word and Excel; able to use spreadsheets and input data.
• Good verbal and written communication; able to maintain confidentiality.

Responsibilities

• Work as part of a team to provide administrative support in the service area.
• Handle incoming/outgoing calls and emails; greet visitors and coordinate with teams.
• Process data input across computer-based systems within the service area.
• Perform general office duties (filing, etc.) and maintain manual/electronic admin systems.
• Upload information to the in-house database accurately and timely.
• Demonstrate flexibility to take on additional tasks and support colleagues.

Skills

MS Word

MS Excel

Data entry

Verbal & written communication

Confidentiality

Teamwork

Administrative systems

Education

GCSEs / A Levels / Vocational Quals / Professional/Further Education Quals

NVQ 2 in Business Administration or equivalent

Equivalent relevant experience

Tools

In-house database

Job description

An opportunity has arisen for a well-organised experienced and resilient individual to join the Children and Family Services as a Business Support Assistant to work as part of a team in the provision of administrative work within the support service area Main duties and responsibilities:

• To work as part of a team in the provision of administrative work within the support service area.
• To deal with incoming and outgoing telephone calls & emails, liaise with teams, across the service and to facilitate the greeting of visitors, all necessary to the efficient functioning of the Service.
• To process administration processes of data inputting within the service areas
• To undertake general office duties e.g. file management
• To accurately enter data onto a range of computer-based systems to support the requirements of the service.
• To upload information to our in-house database in an accurate and timely manner.
• To be flexible on taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
• Have recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or an equivalent level of relevant experience.
• Have good computer skills, including MS Word, Excel, with the ability to use spreadsheets.
• Be able to give evidence of establishing and maintaining manual and electronic admin systems.
• Be able to evidence a good level of verbal and written communication skills.
• Be able to have a full understanding of the need to maintain confidentiality
• Be able to produce accurate work to deadlines.
• Be able to work effectively as a member of a team.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.

We are a .. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following