Administrative Support Assistant – Children & Family Services

Nottingham City Council; England; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Leicestershire County Council in Leicestershire is seeking a well-organised Business Support Assistant to provide essential admin support and back-up across teams within Children and Family Services. You will handle calls, process referrals, input data, type minutes, and distribute records to the in-house database, while monitoring inboxes and meeting timescales as part of a collaborative team.

The role requires GCSE/A Levels or equivalent, with good MS Word/Excel skills and a commitment to

Qualifications

• GCSE/A Levels or equivalent qualification.
• Proven MS Word and Excel skills.
• Experience with admin systems and data entry.
• Strong verbal and written communication.

Responsibilities

• Handle inbound/outbound calls and liaise with teams.
• Process referrals and input data across service systems.
• Type minutes and distribute records to the in-house database.
• Manage post and secure despatch; monitor inboxes and deadlines.

Skills

MS Word

MS Excel

Data entry

Confidentiality

Team player

Education

GCSE / A Levels

NVQ 2 in Business Administration

Tools

In-house database

Job description

Leicestershire County Council in Leicestershire is seeking a well-organised Business Support Assistant to provide essential admin support and back-up across teams within Children and Family Services. You will handle calls, process referrals, input data, type minutes, and distribute records to the in-house database, while monitoring inboxes and meeting timescales as part of a collaborative team.

The role requires GCSE/A Levels or equivalent, with good MS Word/Excel skills and a commitment to