Business Support Assistant

Leicestershire County Council; Leicester; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Disability Confident Employer

Job summary

Leicestershire County Council is seeking a well-organised Business Support Assistant to join Children and Family Services. You will perform administrative duties, handle calls and emails, and ensure accurate data input across multiple systems.

The role is permanent and part of a team-focused environment with hybrid working and a pro-rata for part-time arrangements. Applicants should have GCSE/A Levels or vocational quals and NVQ2 in Business Administration or equivalent, plus strong IT skills

Qualifications

• recognised Academic Qualifications such as GCSE, A Levels, Vocational Quals or Professional/Further Education Quals. NVQ 2 in Business Administration or equivalent.
• Be able to evidence good computer skills including MS Word and Excel.
• Be able to maintain confidentiality and produce accurate work to deadlines.
• Be able to work effectively as a member of a team.

Responsibilities

• Work as part of a team providing administrative support within the service area.
• Handle incoming/outgoing calls and emails; liaise with teams and greet visitors.
• Perform data input across computer systems; support data upload to in-house database.
• Be flexible to take on additional tasks and support colleagues.

Skills

MS Word

MS Excel

Data entry

Verbal and written communication

Teamwork

Confidentiality

Education

NVQ 2 in Business Administration or equivalent

GCSE / A Levels / Vocational Quals

Tools

MS Word

Excel

Job description

Organisation: Leicestershire County Council

Work Location: County Hall Glenfield Leicester LE3 8RA

Salary: £26,022 - £26,436 per annum (pro rata for part-time)

Working Hours:37 per week

Contract Type: Permanent

Closing Date: 1st October 2026

Interview Date(s): TBC

About the Role

An opportunity has arisen for a well-organised experienced and resilient individual to join the Children and Family Services as a Business Support Assistant to work as part of a team in the provision of administrative work within the support service area

Main duties and responsibilities:

• To work as part of a team in the provision of administrative work within the support service area.
• To deal with incoming and outgoing telephone calls & emails, liaise with teams, across the service and to facilitate the greeting of visitors, all necessary to the efficient functioning of the Service.
• To process administration processes of data inputting within the service areas
• To undertake general office duties e.g. file management
• To accurately enter data onto a range of computer-based systems to support the requirements of the service.
• To upload information to our in-house database in an accurate and timely manner.
• To be flexible on taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria：

• Have recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or an equivalent level of relevant experience.
• Have good computer skills, including MS Word, Excel, withtheability to use spreadsheets.
• Be able to give evidence of establishing and maintaining manual and electronic admin systems.
• Be able to evidence a good level of verbal and written communication skills.
• Be able to have a full understanding of the need to maintain confidentiality
• Be able to produce accurate work to deadlines.
• Be able to work effectively as a member of a team.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer..

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Kelly Wells, Business and HR Co-ordinator

Email: [e-mail]

Tel: [phone]