Senior Admin Assistant

Leicestershire County Council; Leicester; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is recruiting a Senior Administrative Assistant to join the Finance & Procurement Hub based at County Hall. You will support the Hub Manager and provide a comprehensive business support service across Adults & Cultural Services.

The role requires GDPR knowledge, strong customer care, and the ability to manage multiple tasks under pressure. Flexible working options may be discussed during the process.

Qualifications

• NVQ level 2 qualification in a relevant area or demonstrable experience.
• Knowledge of information confidentiality (GDPR) and data capture/management.
• Experience in Business Support Services with stakeholders at varying levels.
• Excellent Customer Care with accurate spoken English.

Responsibilities

• Provide efficient business support across Adults & Cultural Services.
• Support the Hub Manager in delivering specialist Hub work.
• Manage multiple tasks and prevent escalation under tight timescales.

Skills

GDPR knowledge

Customer care

Multitasking

Flexible working

Education

NVQ Level 2 or equivalent

Tools

Finance IT systems

Job description

Job Description

Organisation:

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester LE3 8RA

Salary: £26,853 to £27,828 Per annum (pro rata for part time)

Working Hours: Full Time 37 hours Monday to Friday

Contract Type: Fixed term for 12 Months

Closing Date: 27 th September 2026

Interview Date(s): w/c 12 th October 2026

About The Role

An opportunity has arisen to work as part of the Finance & Procurement Hub in the Business Support Services Team within Adults & Cultural Services as a Senior Administrative Assistant based at County Hall. To support the Hub Manager in delivering the work of a specialist Hub, providing an efficient, effective, and comprehensive business support service across all of Adults & Cultural Services. Have specialist technical knowledge in the work of the Hub they are assigned to and to hold in-depth knowledge of the work of the department and services that their allocated Hub supports.

About You

• NVQ level 2 qualification in a relevant area e.g. Finance or Business Administration or similar appropriate equivalent Or Demonstrable experience.
• Knowledge of the importance of information confidentiality (GDPR) Understands why accurate information/data capture and management is important. Knowledge of financial processes and associated IT systems
• Significant demonstrable experience in working in Business Support Services function. Experience of Working with a large range of stakeholders at varying levels
• Excellent Customer Care with the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
• To be able to manage multiple tasks concurrently.
• Actively manages issues to prevent escalation.
• To have a flexible approach and work under pressure against tight timescales and remain calm and focused

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer .

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For More Information Or An Informal Discussion, Please Contact

Amanda Osborne – Finance and Procurement Hub Manager

Telephone: [phone]

Email: [e-mail]

About Us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

Benefits

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

• Our Recruitment Process
• Our Organisational Values
• Our Employee Benefits
• Working for Us