Public Service Admin & Data Support Specialist

Leicestershire County Council; Quorn; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Hybrid working

Job summary

Leicestershire County Council’s Children and Family Services is seeking a well-organised Business Support Assistant to join a dedicated team providing administrative support. You will manage calls, emails, and visitor greeting, process data input, and maintain both manual and electronic admin systems.

The role requires GCSE/A Levels or equivalent, NVQ 2 in Business Administration, strong MS Word/Excel skills, and the ability to work accurately to deadlines while supporting colleagues in a hybrid

Qualifications

• Must have basic admin qualifications (GCSE/A Levels or vocational quals) with NVQ 2 in Business Administration or equivalent.
• Strong data entry and typing skills with accuracy and attention to detail.
• Proficient in MS Word and Excel; able to use spreadsheets and input data.
• Good verbal and written communication; able to maintain confidentiality.

Responsibilities

• Work as part of a team to provide administrative support in the service area.
• Handle incoming/outgoing calls and emails; greet visitors and coordinate with teams.
• Process data input across computer-based systems within the service area.
• Perform general office duties (filing, etc.) and maintain manual/electronic admin systems.
• Upload information to the in-house database accurately and timely.
• Demonstrate flexibility to take on additional tasks and support colleagues.

Skills

MS Word

MS Excel

Data entry

Verbal & written communication

Confidentiality

Teamwork

Administrative systems

Education

GCSEs / A Levels / Vocational Quals / Professional/Further Education Quals

NVQ 2 in Business Administration or equivalent

Equivalent relevant experience

Tools

In-house database

Job description

Leicestershire County Council’s Children and Family Services is seeking a well-organised Business Support Assistant to join a dedicated team providing administrative support. You will manage calls, emails, and visitor greeting, process data input, and maintain both manual and electronic admin systems.

The role requires GCSE/A Levels or equivalent, NVQ 2 in Business Administration, strong MS Word/Excel skills, and the ability to work accurately to deadlines while supporting colleagues in a hybrid