Business Support Analyst

PE Global; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a Business Support Analyst for a client based in Desford, UK. This role involves managing daily order processes, resolving discrepancies, and collaborating with various teams to enhance operational workflows. Candidates should have a Bachelor's degree and experience with SAP and Salesforce. This is a 12-month contract position offering a rate of £18.04 PAYE or £24.70 Umbrella per hour.

Qualifications

• Bachelor's Degree required.
• Experience with orders and invoicing is essential.
• Previous experience with SAP, Salesforce, and CMOPS is mandatory.

Responsibilities

• Support daily order management activities and resolve system issues.
• Process and manage order-related data in internal systems.
• Investigate discrepancies in invoicing and documentation.
• Collaborate with teams to enhance operational workflows.

Skills

Order management

Problem-solving

Collaboration

Process improvement

System testing

Education

Bachelor's Degree in Business, Supply Chain, IT, Engineering, or Marketing

Tools

SAP

Salesforce

CMOPS

PowerBi

Job description

PE Global is recruiting a Business Support Analyst for our manufacturing client based in Desford. The role is an initial 12 month contract and the rate for this role is £18.04 PAYE or £24.70 Umbrella p/hour.

Responsibilities

• Support daily order management activities, including resolving system issues and user queries.
• Process and manage order-related data across internal systems.
• Investigate and resolve invoicing or documentation discrepancies.
• Maintain accurate records and support updates to process documentation.
• Collaborate with cross-functional teams to improve operational workflows.
• Identify opportunities to streamline manual tasks using digital tools.
• Assist with system testing, updates, and rollout of new platform features.
• Monitor ticket queues and ensure timely resolution of customer or internal requests.

Requirements

• Bachelor's Degree from an accredited college or university, preferably in Business, Supply Chain, IT, Engineering, or Marketing
• Previous work with orders and invoicing
• SAP, Salesforce & CMOPS experience required. PowerBi also desirable

Please note PE Global cannot assist with visa sponsorship, candidates will need the full right to live and work within the UK for at least the next 12 months.