Business Support Administrator - 12 Month FTC

BRE Group; Watford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading organization in built environment innovation is seeking a candidate for a 12 month fixed-term contract role supporting operational delivery and financial administration. This role involves managing customer projects, processing invoicing, and ensuring smooth service delivery across BPS products. Ideal candidates will have experience in operational support, strong financial skills, and excellent communication abilities. The position allows for hybrid working, requiring attendance at the Watford office twice a week.

Benefits

Competitive salary

Pension scheme

Life assurance

HealthPartners cashback scheme

Onsite facilities

Learning & development access

Qualifications

• Experience in an operational or business support role in a customer-focused environment.
• Strong financial and commercial administration capability, including invoicing.
• Ability to manage multiple tasks and priorities in a busy operational setting.

Responsibilities

• Manage scheme applications and customer projects.
• Coordinate delivery of services and products.
• Process invoicing schedules and monitor payments.

Skills

Operational support experience

Financial administration

Attention to detail

Communication skills

Microsoft Office proficiency

Team collaboration

Job description

*This role is a 12 month fixed-term contract

Make your mark at BRE!

BRE aims to be the world’s leading innovation, science and data hub for the built environment. For more than a century, we have provided government and industry with cutting‑edge research and testing. Join us to help deliver products, advice, services, standards and qualifications used around the globe to make buildings better for people and the environment. Through science‑led solutions to urgent challenges, we will build a thriving and sustainable world.

Your role at BRE

This fixed‑term role supports the effective operational delivery and financial administration of BPS products, ensuring a high‑quality customer journey across BREEAM and related services. It plays a key part in managing customer projects, applications and associated business transactions, working closely with internal teams to meet service and financial targets.

Key Responsibilities and Tasks

• Manage scheme applications, customer projects, and service delivery activities across BPS products
• Liaise with customers and internal teams to respond to enquiries and coordinate delivery of services and products
• Process cost proposals, invoicing schedules, and raise invoices accurately and on time
• Monitor invoice payments and support cashflow management
• Maintain accurate records across BREEAM systems, databases, and websites
• Carry out administrative QA checks and generate certificates
• Coordinate delivery of BREEAM plaques and store products with internal teams
• Support procurement, purchase orders, and supplier administration within finance systems
• Provide operational, commercial, and business support to the wider BPS team
• Act as Safety, Health and Environment (SHE) representative for BPS and support related activities

What we are looking for

• Experience in an operational, administrative, or business support role within a customer-focused environment
• Strong financial and commercial administration capability, including invoicing and payment monitoring
• High level of accuracy and attention to detail when working with data, records, and systems
• Confidence managing multiple tasks and priorities in a busy operational setting
• Clear and professional written and verbal communication skills for daily customer and internal liaison
• Experience maintaining accurate records across databases, systems, and shared mailboxes
• Ability to follow standard operating procedures and contribute to consistent service delivery
• Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and Teams
• Collaborative approach to working with project managers, operations teams, and finance colleagues
• Ability to work independently while contributing effectively as part of a wider team

BRE Benefits

At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well‑being, and career development.

Financial & Security Benefits

• Pension scheme – 5% employer‑matched contribution
• Life assurance – 4x your basic salary
• Enhanced maternity package

Health & Wellbeing

• HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
• Onsite facilities – Restaurant, nursery, and free parking, including at‑cost EV charging points

Career Development

• Learning & development – Free access to BRE Academy and our online learning platform
• Professional membership reimbursement

For full details on our benefits, visit: BRE Employee Benefits

Work Location Options

Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person twice per week.

Note to Employment Agencies

At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.

Equal Opportunities Statement

BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.