Business Support Administrator

We Manage Jobs(WMJobs); Wolverhampton; On-site; GBP 25,000 - 28,000; Full time

Job summary

The City of Wolverhampton Council is looking for 2 experienced Business Support Administrators to join the Central Resources Team. This role involves providing high-quality customer-focused support, managing financial transactions, and ensuring effective operation of Council services. Candidates should exhibit strong organizational, communication, and IT skills.

Qualifications

• Expected to be proactive, innovative, and organized with attention to detail.
• Ability to build strong relationships and learn quickly.

Responsibilities

• Monitor and reconcile financial transactions while preparing budget information.
• Maintain accurate records and manage post for the Central Resources Team.
• Prepare for and minute meetings as required.

Skills

Communication

IT skills

Organizational skills

Job description

2 x Business Support Administrator

Team: Business Support - Central Resources Team

Responsible to: Business Support Team Leader

Grade 4: £25,584 - £27,269

37 Hours

Location: Civic Centre and other locations across Wolverhampton as required.

Permanent

City of Wolverhampton Council is seeking a committed and experienced Business Support Administrator to join the Central Resources Team. This team provides high-quality, customer-focused support to various Council services.

The post holder will be a key member of the Central Resources Support Team and is expected to work flexibly to ensure high-quality support is always provided, enabling Council services to operate effectively.

This role involves a variety of business support tasks, including but not limited to:

1. Monitoring and reconciling financial transactions and supporting the preparation of budget information.
2. Maintaining accurate records and inputting data onto relevant databases.
3. Preparing for and minuting meetings and events as required.
4. Ordering goods and resources through Agresso and P-card purchasing.
5. Responding to enquiries and complaints from staff and members of the public in line with procedures.
6. Managing post (electronic and physical) that comes into the Central Resources Team.

The successful candidate will be innovative, proactive, and organized with great attention to detail. You will need strong communication and IT skills, the ability to build strong relationships, and to learn quickly.

If you are interested in applying for this position and require further information, please contact the Business Support Area Manager, Sue Chatham, at 01902 555500 or [e-mail].

Our working arrangements

All council roles are allocated to either a fixed, field, or flexible work style. Some roles are agile, enabling employees to maximize performance and productivity while maintaining work-life balance. Roles with a fixed work style are based at a permanent council location. Field roles typically involve working out in the community with minimal 'touch down' space at a council location. Flexible roles have a base location but allow working from home or other locations as needed to meet service requirements.

Please refer to the Job Description for further details on the work style assigned to this role.

For more information about working for the organisation, including the council's culture, vision, staff equality forums, HR policies, and more, please click here.

Diversity

We are committed to building a workforce that reflects the diverse community we serve. We aim to attract applications from people of all backgrounds and underrepresented groups, believing in the value of diversity, inclusion, and equality. Our employees help us deliver accessible, inclusive services that reflect Wolverhampton residents.

We are a Disability Confident Employer, supporting opportunities for people with disabilities or health conditions.

We have received the Stonewall Gold Award for our commitment to the LGBT+ community, fostering an inclusive and equal workplace.

As of March 2023, the RACE Code Quality Mark demonstrates our engagement with racial equality. These recognitions affirm our ongoing efforts to foster an inclusive environment where all employees are valued.

As part of our commitments, we offer a guaranteed interview for applicants meeting the essential criteria, as a Disability Confident employer, Armed Forces employer, and supporter of care leavers.

We encourage an inclusive culture where employees can thrive and be themselves. We have four staff equality forums to ensure employees' voices are heard and respected. Learn more about the forums here.

Recruitment of Ex-Offenders

We treat all applicants fairly, regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for relevant roles to assess suitability. We do not discriminate unfairly based on convictions or other DBS information. Learn more here.

Employment Information & Support

If you are considering an apprenticeship or a role at grades 2-5 and wish to learn about the application and interview process, please visit here.

Attached documents

Job Description and Person Specification