Business Support Administrator

Ian Williams Ltd; Maidstone; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Profit share

Pension scheme

31 days leave (incl. BH)

Annual pay reviews

Life Insurance

Enhanced parental pay

Training & development

Wellbeing support

Job summary

Ian Williams Ltd is seeking a customer-focused Business Support Assistant to join the team in Maidstone on a 12-month fixed-term contract. The role provides full administrative support to ensure the successful delivery of Capital refurbishment and painting contracts, interfacing with internal teams and clients to uphold service standards.

You will handle data input, payroll-ready timesheets, invoicing, procurement, and client liaison, plus reception duties and weekly team meetings.

Qualifications

• GCSE Maths and English or equivalent.
• Proactive and adaptable with a can-do attitude.
• Excellent IT skills including MS Office, Outlook and Excel.

Responsibilities

• Provide full administrative support for Capital (planned refurbishment) and Painting contracts; manage data input, timesheet and wages processing for payroll runs, invoicing and customer liaison.
• Support procurement: processing purchase orders, ordering materials and resolving queries with Operatives, Contracts Managers and clients.
• Provide reception duties and room bookings; participate in weekly operational team meetings as required.

Skills

MS Office

Outlook

Excel

Data entry

Communication

Education

GCSE Maths & English

Tools

MS Office suite

Job description

Ian Williams has an exciting opportunity for a customer focused Business Support Assistant (12-month FTC) to join our thriving team in Maidstone.

Our Business Support team provides a full and comprehensive administrative support service, to the local business units to ensure that these contracts are delivered effectively and efficiently. Business Support are integral to the operational team’s successful delivery of our services to our clients.

We’re looking for someone who thrives in a busy environment, enjoys being organised and proactive, and values being a crucial part of a team’s success.

Benefits Include

• Company profit share scheme
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

The Business Support Assistant Role

You will provide full administrative support to ensure the effective delivery of our key Capital (planned refurbishment) and Painting contracts within the local and wider area. You value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams.

• You will be carrying out a wide range of scheduled and reactive administrative tasks including data input, timesheet and wages processing ready for payroll runs, invoicing, telephone liaison with customers, letter writing and managing multiple inboxes.
• You will also be responsible for supporting the procurement of materials for the business units, processing purchase order numbers, ordering materials, taking queries from the Operatives, Contracts Managers and the client/customer seeing this through to completion/resolution.
• In addition to all the above, you will also provide reception and room booking services as well as be involved with weekly operational team meetings, as required.

What will I bring to the Business Support Administrator role?

• Education to GCSE level or equivalent (to include Maths and English)
• You’ll have a proactive and adaptable approach to work; we’re not looking for the finished article, and someone with lots of experience, but welcome and encourage anyone with the right willingness and drive to learn, to apply.
• Excellent IT skills MS Office, Outlook, and Excel (basic level),
• A pro‑active and can‑do attitude for a fast‑paced, reactive office environment is a real must

About Ian Williams Ltd

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Willias - it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.