Contracts Manager

Ian Williams Ltd.; Exeter; Hybrid; GBP 60,000 - 76,000; Full time

Benefits offered by this job

Profit share scheme (9% of base salary

Private mileage scheme and fuel card

Enhanced pension or savings scheme

31 days annual leave (inc. Public HOL)

Annual pay reviews

Life, medical and PHI

Enhanced maternity/paternity pay

Training & development opportunities

Health and wellbeing support via a NGO

Job summary

Ian Williams Ltd. is seeking a Contract Manager to lead operational delivery of Response and Maintenance workstreams in the East Devon area. You will drive on-time, on-budget contracts while developing your team, including apprentices, and building strong internal and external relationships.

Candidates will prioritise health and safety, manage resources and reporting, and oversee recruitment and onboarding to ensure seamless project execution. DBS checks and equal opportunity commitments apply.

Qualifications

• Proven leadership of direct labour teams.
• <140>
• Experience in Health and Safety management.
• <140>
• Strong planning, delivery and reporting skills.
• <140>
• Confident using IT systems and Microsoft Excel to produce performance reports.
• <140>
• SMSTS qualification is required.

Responsibilities

• Lead the operational delivery of the Response/ Maintenance workstreams, ensuring projects are completed on time and within budget.
• Inspire and develop your team, including apprentices, through hands-on leadership and development.
• Build relationships internally and externally to ensure successful contract delivery.
• Oversee recruitment and onboarding to integrate new team members effectively.
• Prioritise health and safety across all sites with robust controls.
• Manage resources and reporting, coordinating subcontractors, materials and plant, and maintain site reports.

Skills

IT systems

Planning and organising

Direct labour management

Health and Safety management

Customer‑centric

Education

SMSTS qualification

Tools

Microsoft Excel

Job description

We have an exciting opportunity for a Contract Manager who embodies our values and can lead the successful delivery of our Response/ Maintenance contracts, based in the East Devonarea.

We’re seeking a strategic, hands on leader who shares our values of fairness, inclusivity, and respect. In return, we offer a supportive environment focused on coaching and development, where your contributions are recognised and rewarded. If you thrive in a fast paced setting and are passionate about delivering exceptional customer and client satisfaction.

Benefits:

• Profit share scheme (9% of base salary achieved last year)
• Private mileage scheme and fuel card
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life, medical and Permanent Health Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

The Contract Manager role:

• Lead the operational delivery of our Response/ Maintenance workstreams, ensuring projects are completed on time and within budget.
• Inspire and develop your team, including apprentices, through hands on leadership, motivation, and continuous development.
• Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract.
• Oversee recruitment and onboarding, ensuring new team members are effectively integrated and supported.
• Prioritise health and safety, ensuring all measures are in place, monitored, and adhered to across all sites.
• Manage resources and reporting, coordinating subcontractors, materials, and plant, while maintaining accurate site reports and taking corrective action when needed.

What will you bring to the Contract Manager role?

• Confident in using IT systems and Microsoft Excel to produce performance and delivery reports.
• Skilled in planning and organising workstreams with a focus on delivery, resource, quality, cost, and risk.
• Experienced in managing direct labour teams, with a focus on individual development and building high performance.
• Proven ability in Health and Safety management through strong system controls and leading by example.
• Customer‑centric, consistently delivering in line with expectations.
• Holds an SMSTS qualification and ideally has experience working in a similar environment.

About Ian Williams Ltd:

Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor.

All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice.

Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics.

We reserve the right to shortlist candidates prior to the closing date.

Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website.