Contracts Manager

IAN WILLIAMS LIMITED; Exeter; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Profit share

Private mileage & fuel card

Enhanced pension

31 days annual leave

Annual pay reviews

Life, medical and PHI

Enhanced maternity/paternity pay

Training & development

Wellbeing support

Job summary

Ian Williams Ltd. in East Devon seeks a Contract Manager to lead the operational delivery of Response/Maintenance contracts, ensuring projects stay on time and within budget.

You will develop and mentor a team including apprentices, build strong relationships across internal and client teams, and oversee recruitment, onboarding, and site safety compliance to sustain high client satisfaction.

Qualifications

• Experience leading contract delivery in service/maintenance environments.
• Proven leadership of direct labour teams and apprentices.
• Strong health and safety management and reporting capabilities.
• Excellent planning, organisation and stakeholder engagement.
• SMSTS qualification preferred.

Responsibilities

• Lead the operational delivery of Response/Maintenance workstreams, ensuring on-time, on-budget project completion.
• Inspire and develop the team, including apprentices, through hands-on leadership and development.
• Build internal and external relationships to ensure successful contract delivery.
• Oversee recruitment and onboarding of new staff.
• Prioritise health and safety across all sites with robust controls.
• Manage resources and reporting, coordinating subcontractors and materials.

Skills

Contract management

Leadership

Health & Safety

Excel reporting

Stakeholder management

Tools

Microsoft Excel

Job description

We have an exciting opportunity for a Contract Manager who embodies our values and can lead the successful delivery of our Response/ Maintenance contracts, based in the East Devon area.

We're seeking a strategic, hands on leader who shares our values of fairness, inclusivity, and respect. In return, we offer a supportive environment focused on coaching and development, where your contributions are recognised and rewarded. If you thrive in a fast paced setting and are passionate about delivering exceptional customer and client satisfaction,

Benefits:

• Profit share scheme (9% of base salary achieved last year)
• Private mileage scheme and fuel card
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life, medical and Permanent Health Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

The Contract Manager role:

• Lead the operational delivery of our Response/ Maintenance workstreams, ensuring projects are completed on time and within budget.
• Inspire and develop your team, including apprentices, through hands on leadership, motivation, and continuous development.
• Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract.
• Oversee recruitment and onboarding, ensuring new team members are effectively integrated and supported.
• Prioritise health and safety, ensuring all measures are in place, monitored, and adhered to across all sites.
• Manage resources and reporting, coordinating subcontractors, materials, and plant, while maintaining accurate site reports and taking corrective action when needed.

What will you bring to the Contract Manager role?

• Confident in using IT systems and Microsoft Excel to produce performance and delivery reports.
• Skilled in planning and organising workstreams with a focus on delivery, resource, quality, cost, and risk.
• Experienced in managing direct labour teams, with a focus on individual development and building high performance.
• Proven ability in Health and Safety management through strong system controls and leading by example.
• Customer-centric, consistently delivering in line with expectations.
• Holds an SMSTS qualification and ideally has experience working in a similar environment.

About Ian Williams Ltd:

Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor.

All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice.

Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics.

We reserve the right to shortlist candidates prior to the closing date.

Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website.