Business Support Assistant

Ian Williams Ltd; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company profit share scheme

Enhanced pension or savings scheme

31 days annual leave (inc. Public) + 2

Annual pay reviews

Life Insurance

Enhanced maternity/paternity pay

Training & development opportunities

Health and wellbeing support via Lions

Job summary

Ian Williams Ltd in Birmingham is seeking a Customer-focused Business Support Assistant to join our busy team. You will deliver comprehensive administrative support for Capital refurbishment and Painting contracts, ensuring smooth delivery and strong internal/external relationships.

The role involves data input, payroll preparation, invoicing, supplier liaison and reception duties, with opportunities for training and development in a fast-paced office environment.

Qualifications

• Education to GCSE level including Maths and English.
• WC/Maths and English covered; willingness to learn.
• Proactive and adaptable approach to work.

Responsibilities

• Input data, process timesheets and wages for payroll, handle invoicing and manage multiple inboxes.
• Support procurement: raise purchase orders, order materials, and liaise with operatives, managers and clients.
• Provide reception and room booking support and assist with weekly operational meetings.

Skills

Organisational skills

Proactive attitude

Customer service

Communication

Education

GCSE level including Maths and English

Tools

MS Office

Outlook

Excel

Job description

Ian Williams has an exciting opportunity for a customer focused Business Support Assistant to join our thriving team in Birmingham.

Our Business Support team provides a full and comprehensive administrative support service, to the local business units to ensure that these contracts are delivered effectively and efficiently. Business Support are integral to the operational team’s successful delivery of our services to our clients.

We’re looking for someone who thrives in a busy environment, enjoys being organised and proactive, and values being a crucial part of a team’s success.

Benefits Include

• Company profit share scheme
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

The Business Support Assistant Role

You will provide full administrative support to ensure the effective delivery of our key Capital (planned refurbishment) and Painting contracts within the local and wider area. You value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams.

• You will be carrying out a wide range of scheduled and reactive administrative tasks including data input, timesheet and wages processing ready for payroll runs, invoicing, telephone liaison with customers, letter writing and managing multiple inboxes.
• You will also be responsible for supporting the procurement of materials for the business units, processing purchase order numbers, ordering materials, taking queries from the Operatives, Contracts Managers and the client/customer seeing this through to completion/resolution.
• In addition to all the above, you will also provide reception and room booking services as well as be involved with weekly operational team meetings, as required.

What will I bring to the Business Support Administrator role?

• Education to GCSE level or equivalent (to include Maths and English)
• You’ll have a proactive and adaptable approach to work; we’re not looking for the finished article, and someone with lots of experience, but welcome and encourage anyone with the right willingness and drive to learn, to apply.
• Excellent IT skills MS Office, Outlook, and Excel (basic level),
• A pro-active and can-do attitude for a fast-paced, reactive office environment is a real must

About Ian Williams Ltd

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams - it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.