Business Services Assistant (7 Posts)

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Local Government Pension Scheme

25 days annual leave (rising to 30) +

Flexible working

Training and development opportunities

Paid travel expenses

Smarter travel scheme (cycle to work)

Supportive management and team

In-house occupational services (eye,;

Derbyshire rewards

Job summary

Derbyshire County Council is seeking a Scheduler to provide administrative support to the Scheduling Team within the Care Service, planning care schedules and ensuring efficient operations for residents.

Role involves office-based work at The Quad, Chesterfield, with weekend and bank holiday shifts; 365 days operation and enhanced rates after 7pm/bank holidays. Various part-time hours available and a focus on timely, confident communication.

Qualifications

• Timely and confident response to carers and clients.
• Confident in using ICT and bespoke systems.
• Willingness to learn and adapt to service changes.
• Team player able to work closely with other disciplines.
• Autonomous with a can-do attitude.

Responsibilities

• Draw up schedules and plan rotas for care visits.
• Provide immediate response and support to Care Workers.
• Work with Enablement Support Leads to plan rotas.
• Manage requests for emergency care worker cover.

Skills

Telephone communication

ICT systems

Team collaboration

Autonomy

Tools

Bespoke scheduling systems

ICT software

Job description

Closing date: 04 October 2026

Exciting opportunities have arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support to the Scheduling Team. This team supports the provision of care to residents of Derbyshire by planning and overseeing care schedules.

What does a Scheduler do?

Derbyshire's Care Service provides care and support to Residents of Derbyshire in their own homes. The Service will involve providing primarily short-term packages of care, in order to enable us to support timely discharge from hospital, avoid hospital admission and enable people to retain and regain their independence.

Schedulers ensure that this service runs efficiently by drawing up schedules, providing immediate response and support to Care Workers to manage their visits and their time, and working closely with Enablement Support Leads to plan rotas.

They also support a function within the team, where schedulers will also be managing requests for emergency care worker cover for our DCC care services.

Working arrangements in the Scheduling Team

The role requires you to be office based; the team are based at The Quad, Boythorpe Rd in Chesterfield.

You will be working on a rota basis. This includes providing support over two shift types: 7am — 2.30pm, 2.30pm 10pm. This will include weekend and bank holiday working — our service operates 365 days a year. Enhanced rates of pay apply for hours worked after 7pm and on bank holidays.

Vacancies include: 35 hours, 28 hours, 21 hours and 17.5 hours.

If a high volume of applications is received this advert may close early.

What we expect from our applicants

• Someone who can provide a timely and confident response to carers and clients via the telephone and other communication methods.
• Confident in using ICT and bespoke systems.
• Willingness to learn and adapt to our service changes.
• Someone who is a team player who is able to work closely with other disciplines and teams.
• Comfortable working autonomously with a positive and can-do attitude.

Employees have access to a range of benefits and discounts including

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata).
• Flexible working
• Training and development opportunities
• Paid travel expenses if required to travel to other sites
• Smarter travel scheme including access to the cycle to work scheme
• Supportive management and team
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback.

Saturday and Sunday hours will be paid at plain time where it is part of your normal working pattern unless it is between 7pm and 7am, where enhanced rates of pay apply. Enhanced pay rates are paid for Bank Holiday working.

Interviews will be conducted at the Centre and arrangements will be confirmed with successful candidates.

Provisional Interview Date: Week commencing 5th October 2026