Business Services Assistant (2 Posts)

Derbyshire County Council; East Midlands; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Local Government Pension Scheme

25 days annual leave (30 after 5 years

Flexible working options

Training and development opportunities

Paid travel expenses

Cycle to work scheme

Eye tests, counselling

Derbyshire rewards

Job summary

Derbyshire County Council is seeking an administrative support specialist to join the Business Services team, providing high-quality admin and operational support to the Highways inspectors in a fast-paced environment.

You will attend the County Hall office in Matlock at least one day per week, with a typical pattern 09:00–17:00 and flexibility as needed to support the team’s priorities. Closing date: 27 September 2026.

Qualifications

• Strong organisational skills and ability to prioritise.
• Excellent IT skills including Microsoft 365.
• Clear communication skills - written and verbal.

Responsibilities

• Provide high-quality administrative and operational support to the Highways inspectors, ensuring services run efficiently and effectively.
• Support day-to-day coordination of enforcement processing activities, helping to maintain smooth operations.

Skills

Organisational skills

Prioritisation

IT skills

Communication

Tools

Microsoft 365

Job description

Closing date: 27 September 2026

An exciting opportunity has arisen within the Business Services Team for committed and flexible individuals to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants within the Highways Enforcements team. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based at County Hall, Matlock.

The preferred working pattern for this role is 09:00am to 17:00pm, although flexibility can be considered.

What You’ll Be Doing

Providing high-quality administrative and operational support to the Highways inspectors, ensuring services run efficiently and effectively. Supporting the day-to-day coordination of enforcements processing activities, helping to maintain smooth and reliable operations.

What we’re looking for:

• Strong organisational skills and ability to prioritise.
• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Excellent IT skills (including Microsoft 365 suite) and confidence learning new systems
• Clear communication skills - written and verbal

Employees have access to a range of benefits and discounts including

• Access to the Local Government Pension Scheme
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).
• Flexible working options
• Training and development opportunities
• Paid travel expenses for work related travel
• Smarter travel scheme including access to the cycle to work scheme
• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling
• Derbyshire rewards - offering hundreds of discounts and cashback

Provisional interview date w/c 5 October