Business Development Executive

Aqua Cure; Burscough; On-site; GBP 39,000 - 42,000; Full time

Job summary

A leading water treatment company in the United Kingdom is seeking a Business Development professional to drive customer engagement and maximize sales opportunities. The successful candidate will be responsible for making outbound calls, preparing quotations, and collaborating closely with the Sales Manager to convert leads into orders. Strong communication, negotiation skills, and a customer-focused approach are essential. This role offers a competitive commission scheme and various employee benefits.

Benefits

23 days holiday

Competitive Commission Scheme - OTE £39,900-£41,900

Employee Discount / Perk Platform

Free onsite parking

Monday to Friday working schedule

24 Access to our Employee Assistant Programme

Pension Scheme

Culligan Product Discounts

Qualifications

• Proven experience in outbound customer calls and identifying sales opportunities.
• Ability to prepare precise quotations that align with customer needs.
• Exceptional negotiation and objection-handling abilities.

Responsibilities

• Reach out to customers to foster engagement and understand needs.
• Conduct outbound calls and record all pertinent information.
• Present appropriate products to customers based on their requirements.
• Create precise quotations for products and services.
• Collaborate with Sales Manager to convert leads into orders.
• Strengthen customer relationships by understanding their challenges.
• Manage daily workload to enhance productivity.

Skills

Effective communication

Teamwork

Customer focus

Sales awareness

Pipeline management

Negotiation skills

Self-motivation

Job description

As the successful candidate, your key mission will be to identify and close qualified opportunities while re-engaging previously inactive customers to fuel our growth within the Business Development team. You'll collaborate closely with the Sales Manager to effectively qualify and promote a well-established portfolio of products and services to our diverse customer base.

• Reach out to customers from a designated database to foster engagement, understand their needs, and support ongoing sales and service initiatives.
• Strategically organize and conduct outbound calls with meticulous attention to detail, ensuring that all pertinent information is recorded and actions are properly executed.
• Spot potential sales opportunities during customer conversations and respond effectively by presenting appropriate products or services that align with their requirements.
• Create and deliver precise quotations for a variety of products and services, ensuring that prices and terms comply with company standards and meet customer expectations.
• Collaborate closely with the Sales Manager to advance identified opportunities and facilitate the successful conversion of leads into actual orders.
• Establish, nurture, and strengthen customer relationships by gaining a deep understanding of their needs, challenges, and priorities.
• Efficiently manage your daily workload and priorities to enhance productivity, efficiency, and responsiveness to both customer and business needs.
• Take the initiative to suggest and implement solutions that cater to customer needs, leveraging negotiation and problem-solving skills to achieve favourable outcomes for both the customer and the business.

Experience Required

• Proven ability to execute structured and impactful outbound customer calls, leveraging provided data to uncover needs, drive engaging conversations, and create valuable sales opportunities.
• Demonstrated experience in spotting and maximising sales potential through strategic questioning, attentive listening, and personalised product or service suggestions.
• Skilled in preparing and delivering precise quotations for a diverse array of products and services, ensuring they align perfectly with customer needs and commercial standards.
• Exceptional negotiation and objection-handling abilities, with a talent for influencing outcomes while preserving positive and professional interactions with customers.
• Expert at managing a personal sales portfolio effectively, striking a balance between proactive sales efforts and administrative duties.

Requirements

• Communication – Communicates clearly and confidently to build rapport with customers and maintain effective working relationships with internal stakeholders.
• Teamwork – Works collaboratively with colleagues and sales managers to support opportunity conversion and deliver a consistent customer experience.
• Customer Focus – Delivers professional, timely, and effective customer service across phone, email, and digital channels, responding accurately to enquiries, objections, and complaints.
• Sales Awareness & Opportunity Conversion – Identifies and progresses sales opportunities through effective questioning, tailored recommendations, and appropriate quotation or escalation.
• Pipeline management – progressing all prospects, exemplary follow up, negotiation and objection handling skills.
• Drive – persistent and resilient in their drive to achieve results, deliver high standards for themselves and their team. A self-start with the focus to learn new systems.

Benefits

• 23 days holiday
• Competitive Commission Scheme - OTE £39,900-£41,900
• Employee Discount / Perk Platform
• Free onsite parking
• Monday to Friday working schedule
• 24 Access to our Employee Assistant Programme
• Pension Scheme
• Culligan Product Discounts