Business Applications Manager: ERP & SaaS Operations Lead

Gbs Uk; Leatherhead; On-site; GBP 80,000 - 90,000; Full time

Job summary

A logistics business in Leatherhead is seeking a Business Applications Manager to oversee core technology systems, ensuring operational excellence and continuous improvement. The role involves managing SaaS platforms, leading internal teams, and providing system health reporting. Candidates should have extensive IT systems experience, be proficient in monitoring tools, and have a solid understanding of ITIL service management. The position requires on-site presence, promoting face-to-face collaboration.

Qualifications

• Experience in IT systems, platform operations or environment management roles.
• Proven ability to manage both internally hosted and SaaS/third-party platforms.
• Proficiency in system health monitoring and reporting.

Responsibilities

• Monitor application and system health across the landscape.
• Manage lifecycle and operational support for SaaS platforms.
• Lead internal support staff and manage vendor teams.

Skills

IT systems experience

SaaS/third-party platform management

System health monitoring and reporting

Vendor management

ITIL-based service management

Tools

Splunk

Datadog

Azure Monitor

Job description

A logistics business in Leatherhead is seeking a Business Applications Manager to oversee core technology systems, ensuring operational excellence and continuous improvement. The role involves managing SaaS platforms, leading internal teams, and providing system health reporting. Candidates should have extensive IT systems experience, be proficient in monitoring tools, and have a solid understanding of ITIL service management. The position requires on-site presence, promoting face-to-face collaboration.