Business and Sales Support Admin

Carella Laminate Systems; Northern Ireland; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent retail and production company in Northern Ireland is seeking a highly organized Business and Sales Support Admin. The ideal candidate will provide administrative and operational support, ensuring smooth customer service and internal communication. Responsibilities include processing orders, handling correspondence, and supporting store teams. Strong proficiency in MS Office and excellent communication skills are essential. This full-time permanent role offers a competitive salary based on experience.

Qualifications

• Proven experience in an administrative or business support role, ideally in a retail or production environment.
• Strong proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Excellent communication and interpersonal skills.

Responsibilities

• Assist in processing orders and invoices.
• Handle correspondence (email, phone, and written communication) professionally and promptly.
• Support store teams with stock and inventory documentation.

Skills

Administration

Customer Service

Operational Support

Tools

MS Office

Job description

Overview

Due to increasing growth, we are seeking a highly organized and proactive Business and Sales Support Admin to join our team and provide day-to-day administrative and operational support within a fast-paced retail and production environment. The ideal candidate will assist in delivering excellent customer service, supporting existing administration, Showroom staff, warehouse staff and logistics by handling documentation, coordinating communications, and ensuring the smooth running of back-office operations and customer communication.

Key Responsibilities

• Administrative Support & Customer Service.
  • Assist in processing orders and invoices.
  • Handle correspondence (email, phone, and written communication) professionally and promptly.
  • Support store teams with stock and inventory documentation, reporting, and data entry.
  • Assist with internal audits, compliance checks.
  • Maintain and update records in internal systems.
  • Liaise with internal departments, external customers and suppliers as needed.

Qualifications and Skills

• Proven experience in an administrative or business support role, ideally in a retail or production environment.
• Strong proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Excellent communication and interpersonal skills.
• High level of organization, accuracy, and attention to detail.
• Ability to multitask and prioritize effectively under pressure.
• Confidentiality and professionalism in handling sensitive information.

Supporting Information

• This is a full-time permanent role with standard working hours Monday to Thursday with an early finish on a Friday.
• Salary is open and will be based on experience of candidate.

Skills: Administration, Customer Service, Operational Support.