Business Analyst (Supply Chain)

Burberry; City Of London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading luxury fashion brand is seeking a Business Analyst to work on multiple Product projects, bridging business needs and technical requirements. The role involves facilitating workshops, communicating with stakeholders, and delivering end-user training. Ideal candidates should have experience in business analysis, knowledge of retail processes, and familiarity with tools like JIRA and Confluence. This position is based in London, offering opportunities in a fast-paced environment.

Qualifications

• Communicate effectively in both technical and business settings.
• Able to acclimate into a fast-paced, dynamic environment.
• Demonstrable experience of delivering artefacts for each project phase.

Responsibilities

• Prepare and facilitate workshops with business stakeholders.
• Identify participants and document user stories and requirements.
• Liaise with project managers and solution architects.

Skills

Effective communication

Self-motivated

Business systems analysis

Retail processes knowledge

Experience with JIRA and Confluence

Basic Excel knowledge

Tools

JIRA

Confluence

Job description

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Business Analyst (Supply Chain)

Department: INFORMATION TECHNOLOGY

City: London

Location: GB

INTRODUCTION

JOB PURPOSE

We are looking for a Business Analyst to work across multiple Product projects, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving business models.

The Business Analyst will be expected to work across projects within Business Operations encompassing the areas of Product Development, Pricing, Planning & Merchandising, Supply Chain, Finance, HR, Corporate Affairs and Sustainability.

RESPONSIBILITIES

• Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials.
• Identifying participants/stakeholders and documenting user stories and requirements
• Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed requirements and working with the testing teams to scope and document test scripts.
• Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions.
• Understand and visualise process changes in collaboration with business stakeholders
• Understand and uphold enterprise data and information principles in the development of both system and reporting solutions.
• Ability to explain technical information to non-technical participants/stakeholders
• Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests.
• Writing test scripts, logging issues for dev teams, and triaging issues
• User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes.
• Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain.
• Deliver end-user training and hypercare support.
• Transfer knowledge to BAU owners at close of projects.

PERSONAL PROFILE

• Must be able to communicate effectively in both technical and business settings.
• Self-motivated, creative, passionate
• Able to acclimate into a fast-paced, dynamic environment
• Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects
• Business systems analysis experience and related Product Merchandising experience
• Knowledge of Retail processes and systems
• Demonstrable experience of using or implementing product development processes using technology and reporting
• Can clearly demonstrate delivering artefacts for each project phase, and link the business value created with the process and system improvement
• Experience in using JIRA and Confluence
• Basic knowledge of excel
• Experience in the Retail industry and one or more of the following business areas: Product Development, Supply Chain, Finance, HR or Sustainability is beneficial.

MEASURES OF SUCCESS

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || INFORMATION TECHNOLOGY || PRODUCT & SUPPLY CHAIN || n/a ||

Job Segment: Supply Chain, Supply, Business Analyst, Systems Analyst, Operations, Technology, Finance