Business Analyst - RPA

eTeam, Inc.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A consulting company is seeking a Senior Business Analyst in London. The role involves managing client due diligence, designing automation processes, and collaborating with project teams. Candidates should be graduates and possess experience in ITeS or IT sectors, preferably with RPA projects. Strong interpersonal, leadership, and communication skills are essential. This is a full-time permanent position.

Qualifications

• Experience in ITeS / IT / Robotics Process Automation sectors.
• Experience in identifying automation opportunities and solution designing.
• Previous experience on RPA-related projects as a business analyst.

Responsibilities

• Effectively manage client due diligence and process discovery.
• Coordinate with process owners to understand and design automation processes.
• Facilitate change requirements as part of a structured process.
• Maintain proper documentation for solutions and test procedures.
• Collaborate with project managers and software teams for requirements.
• Facilitate daily stand-up meetings and coordinate with clients.
• Resolve day-to-day issues during automation projects.

Skills

Interpersonal skills

Leadership skills

Decision-making skills

Business communication

Organizational skills

Strategic orientation

Operational strength

Education

Graduation or Post Graduate (any discipline)

Tools

RPA tools

Job description

Job Title : Senior Business Analyst

Location: London

Job Type: permanent -Full Time

Role Objective

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes. Coordinate with process owners and business to understand the as-is process and design the automation process flow. Facilitate change requirements as part of a structured change control process.

Professional Know-how

Academic: Graduation or Post Graduate (any discipline)

Desirable:

• Work experience in ITeS / IT / Robotics Process Automation sectors
• Automation opportunities identification, solution designing
• Should have preferably worked on RPA-related projects in the role of a business analyst

Primary Responsibilities

• Effectively manage client due diligence and process discovery exercise - understanding of client processes for automation and documentation of the processes
• Coordinate with process owners and business to understand the as-is process and design the automation process flow
• Facilitate change requirements as part of a structured change control process
• Maintain proper documentation for the solutions, test procedures, and scenarios during UAT and production phase
• Work with project managers, client contacts, software delivery and testing teams to ensure requirements are understood and documented
• Facilitate daily stand up meetings on behalf of project manager, Coordinate with client on a day to day basis for scope clarifications
• Solve day-to-day issues arising while running automation projects and provide timely resolutions.

Technical Skills:

Exposure to

• BRD
• FRD
• Solution Document
• Requirement gathering
• Knowledge of RPA tools currently available in the market
• Working knowledge of RPA tools will be added advantage

Skills & Experience

• Excellent interpersonal & organizational skills
• Strong leadership and decision-making skills
• Excellent oral and written business communication
• Delivery-oriented, able to meet deadlines and expectations while juggling multiple and changing priorities
• Strategic orientation combined with operational strength / task orientation
• A consultative approach and ability to build long-term relationships.