Business Analyst

Southern Water; Worthing; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A progressive water management organization is seeking a Business Analyst to join its team. This role involves collaborating with cross-functional teams, gathering business needs, and translating them into solutions. Key responsibilities include leading analysis approaches, improving business processes, and working with project managers to deliver analysis products. Ideal candidates will have demonstrable business analysis experience and the ability to effectively communicate with stakeholders at all levels. This position offers a fantastic opportunity for impact within a transformational program.

Qualifications

• Demonstrable experience in business analysis across various projects.
• Ability to analyze and improve business processes.
• Experience with agile and waterfall development approaches.

Responsibilities

• Lead the analysis approach and specify methods for projects.
• Develop and maintain stakeholder relationships.
• Assist in developing business cases and test artifacts.

Skills

Business analysis experience

Analytical skills

Knowledge of multiple methodologies

Effective communication

Job description

Closing Date

2026-03-02

Location

Durrington (Worthing) - Hybrid 2 days a week in office

Contract Type

Fixed Term Contract - 12 months

Salary

Market value

Hours

37 hours

Are you ready to make a difference in the water & waste industry?

Southern Water is seeking a Business Analyst to join the Team at Southern Water, building on the capabilities of our existing team and setting us up to deliver on an exciting and transformative programme of change. This is a fantastic opportunity to collaborate with cross‑functional teams and influence key business decisions.

About the role

As a Business Analyst, you will be gathering and understanding the business needs of the organisation within specific projects and operational improvement initiatives within their business domain. You will work with Project Managers, Senior Business Analysts, Business Partner Managers, IT/business teams and other business analysts, to capture requirements and accurately translate into solutions and system implementations as well as optimising business processes.

What you will be responsible for:

• Devise, own and lead the analysis approach to projects, specifying the methods and techniques most appropriate to the situation at hand.
• Delivery of business analysis artifacts throughout the lifecycle of the project or programme
• Develop and maintain strong relationships with all key stakeholders.
• Work with project managers to define business analysis products and to plan the delivery of the business analysis components of projects.
• Develop BA artefacts according to standard templates, using natural and clear language.
• Analyse business processes within the company and recommend projects to improve the effectiveness of those processes.
• Assist the business in the production and evaluation of business cases to underpin business projects.
• Assist in creating/reviewing test artefacts and in supporting testing of IT solutions.

What you'll bring to the role:

• Demonstrable experience in business analysis; applying business analysis tools / method / techniques across a range of projects and programmes.
• Knowledge of multiple business analysis methodologies.
• Experience of successful business process re‑design, analysis, definition and documentation including standard modelling notation - e.g. BPMN, EPC, UML.
• Expertise in applying business process improvement within complex environments.
• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Experience in waterfall and agile/iterative development approaches.
• Experience in maintaining standards and process.
• Strong ability to see the end‑to‑end customer journey and understand the technical interlinking of components.
• Personable demeanour with gravitas and influence to effectively communicate with senior management and end users at any level.

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025‑30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long‑term value creation.

“We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply—even if your experience doesn't perfectly match every requirement. We'll support your growth and development.”

If this role isn't quite what you're looking for but you are keen to be contacted about opportunities at Southern Water, you can register your details here.

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.