Business Analyst

Temple B'nai Abraham; Tonypandy; On-site; GBP 40,000 - 50,000; Full time

Job summary

A large health board in Wales is looking for highly motivated Business Analysts to join their Digital Transformation Team. The role involves supporting the gathering of requirements, solution design, and process streamlining for patient services. Candidates should have experience in digital transformation within a health context, strong communication skills, and knowledge of process mapping. This is a fixed-term position lasting until March 31, 2028.

Benefits

Leading pension

Generous leave

Flexible work

Career growth

Ongoing learning and development

Qualifications

• Experience of working within a complex digital transformation health environment.
• Candidates should have skills in requirements elicitation, process mapping, and excellent communication.

Responsibilities

• Support the gathering of requirements and solution design.
• Engage with end-users to translate needs into digital solutions.
• Collaborate with teams to deliver transformation objectives.
• Contribute to change management aligned with CTM 2030 strategy.

Skills

Requirements elicitation

Process mapping

Software development lifecycle

Excellent communication skills

Job description

Overview

Exciting opportunities have arisen for highly motivated and experienced Business Analysts to join the Digital Transformation Team. As an integral part of the Digital & Data Directorate in CTM, the team have a rapidly expanding portfolio of challenging and interesting projects, including electronic prescribing and medicines administration, transforming patient contact services and several smaller projects supporting direct care.

Under the guidance of the Head of Digital Business Change and Benefits, working closely with Projects, SMEs and Clinical Systems Manager, the successful candidate will be expected to work with end-users and suppliers to support the gathering of requirements, solution design and the streamlining of processes to improve the outcomes of patients, citizens and families that we serve, as outlined in the Health Boards strategy CTM 2030.

Candidates will be expected to have experience of working within a complex digital transformation health environment. Skills include: requirements elicitation, process mapping, software development lifecycle and excellent communication skills.

As a proactive and positive member of the team, the post holder will play a key role in supporting the implementation of key transformation project objectives which will enable and support the vital work of Cwm Taf Morgannwg University Health Board (CTMUHB).

Responsibilities

• Support the gathering of requirements, solution design and the streamlining of processes to improve outcomes for patients, citizens and families.
• Engage with end-users and suppliers to understand needs and translate them into effective digital solutions within a complex health environment.
• Collaborate with Projects, SMEs and Clinical Systems Manager to deliver transformation objectives.
• Contribute to change management and ensure outcomes align with the CTM 2030 strategy.

Qualifications and experience

• Experience of working within a complex digital transformation health environment.
• Skills include: requirements elicitation, process mapping, software development lifecycle, and excellent communication skills.

Employment details

This post is fixed term/secondment until 31 March 2028, due to project work in either PCCT or Mental Health. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About CTM

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse region. With nearly 13,500 staff, our health board is one of Wales’s largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore.

Values

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

Benefits and application

CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you will find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You can view the full Job description and Person Specification in the supporting documents or by clicking Apply now to view in Trac.

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