Business Analyst

MAG; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading airport operating group is seeking a Business Analyst based at London Stansted Airport. This full-time, permanent position offers a hybrid working pattern with a salary around £55,000, depending on experience. The successful candidate will collaborate across business functions to identify and deliver process improvements, support the development of business cases, and ensure successful change implementation. Candidates should possess strong analytical skills and relevant qualifications in business analysis or project management.

Qualifications

• Proven experience as a Business Analyst, managing multi-layered environments and delivering change.
• Understanding of project management principles, with data analysis experience.
• Ability to present complex information clearly to non-technical stakeholders.

Responsibilities

• Collaborate across functions to identify and deliver processes.
• Support business case development, evaluating benefits and risks.
• Map and analyze current and future business processes for improvement.

Skills

Business process modelling

Analytical and problem-solving skills

Excellent communication skills

Experience in Agile and Waterfall methodologies

Education

BCS International Diploma

Project/change management certifications

Tools

PPM tools

Job description

Summary

• Business Analyst
• Based at London Stansted Airport
• Full time, permanent position
• Hybrid working pattern
• Circa £55,000 dependent on experience

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

At MAG, we recognise creating a first‑class journey for our customers starts by creating a first‑class career journey for our colleagues and we are committed to creating environments in which our people can thrive.

The role

This is a role that ensures alignment and collaboration across the airport as we embark on a period of profound transformation. Your core responsibilities will be to:

• Collaborate across business functions to identify, shape, and deliver processes.
• Provide data and technology solutions that align with business needs and strategic goals.
• Support the development of business cases by assessing benefits, risks, and financial impacts.
• Investigate and document current business challenges and requirements, capturing relevant information to support effective change.
• Map and analyse current and future business processes to identify opportunities for improvement.
• Model business requirements to ensure they are complete, clear, and approved by stakeholders.
• Ensure information from various sources is condensed and accessible.
• Take a holistic approach to business analysis, considering people, processes, technology, diversity and organisational context to uncover improvement opportunities.
• Collaborate with change management teams to support the successful implementation of change.
• Act as a liaison between business teams, suppliers, and technology partners to foster strong, collaborative relationships.
• Lead and support business change and continuous improvement initiatives, promoting best practices and innovation.
• Contribute to the development of business analysis tools, templates, and frameworks to enhance the effectiveness of the function.

What will make you successful in the role?

In order to succeed in this position, you will possess:

• Proven experience as a Business Analyst, with a strong track record of delivering change across systems, processes, and data in complex, multi‑layered environments.
• Understanding of project and portfolio management (P3) principles, with experience in reporting, data analysis, and use of PPM tools.
• Experience working across both Agile and Waterfall methodologies, with flexibility to adapt analysis approaches to suit project needs.
• Skilled in business process modelling, benefit case development, and supporting the realization of business value.
• Strong analytical and problem‑solving skills, with the ability to interpret legacy systems and assess impacts of change.
• Excellent communication and stakeholder engagement skills, with the ability to present complex information clearly to non‑technical audiences.
• Relevant qualifications such as BCS International Diploma or project/change certifications are desirable.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We're also committed to well‑being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing [e-mail]

Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity