Business Administrator

Essex County Council; Basildon; On-site; GBP 25,000 - 29,000; Part time

Job summary

A leading local authority in the UK is seeking a Business Administrator for a part-time role within a residential team supporting adults with disabilities. The position requires strong communication skills, experience in social care, and effective administrative support. The role involves managing front office operations, financial procedures, and ensuring smooth home operations. Essex County Council offers a dynamic environment with a commitment to innovation and career development.

Benefits

Flexible working options

Support for unpaid carers

Qualifications

• Experience supporting business operations in a social care setting.
• Strong communication skills with diverse groups.

Responsibilities

• Provide effective administrative support to ensure smooth operation of the residential home.
• Handle all financial procedures, including Amenity Accounts and cash banking.

Skills

Communication

Data Analysis

Education

RQF Level 3 (A level)

Job description

Business Administrator

Permanent, Part Time

Salary: £25,081 to £28,099 per annum

Location: Basildon

Working Style: Fixed-base worker

Closing Date: 19th May 2025

The Role

This role is within a short break Residential team supporting adults with learning and physical disabilities at Longwood. The administrator plays a crucial role in liaising with families, carers, and other professionals, coordinating bookings and transport to ensure smooth home operations, and managing the front office and reception.

The Business Administrator at Longwood ensures all administrative tasks related to the home are completed by monthly deadlines, including ordering goods, preparing budget reports, occupancy bed returns, and updating training records.

Candidates should have experience working with adults with learning disabilities and be able to interact respectfully and kindly with service users.

The Opportunity

ECC Adult Social Care aims to shift towards a model emphasizing prevention, early intervention, enablement, and safeguarding, enabling individuals and families to access information and live independently. The role involves providing clerical, administrative, and financial support to residential services, ensuring effective financial management, health and safety monitoring, and data collection.

Accountabilities

1. Provide effective administrative support to ensure smooth operation of the residential home, meeting deadlines.
2. Generate statistical reports on staff and service user information for management and financial purposes.
3. Handle all financial procedures, including Amenity Accounts, cash, and cheque banking.
4. Update relevant systems regularly and ensure new staff are familiar with office processes.
5. Handle public, service user, and carer inquiries professionally, addressing complaints per policies.
6. Manage reception efficiently, prioritizing calls and visitors to create a positive first impression.
7. Collaborate with team members, sharing health and safety knowledge and addressing service user issues promptly.
8. Meet annual performance targets and objectives as part of the performance management framework.

The Experience You Will Bring

1. Educated to RQF Level 3 (A level) or equivalent, with a willingness to achieve this within 24 months.
2. Evidence of self-development in relevant professional areas.
3. Experience supporting business operations, analyzing data, and handling external inquiries in a social care setting.
4. Strong communication skills and ability to engage with diverse groups, including challenging family situations.

Why Essex?

As a large UK local authority, Essex offers a dynamic environment with a focus on innovation, flexible working, and career development. Covering over 1,420 square miles and serving 1.8 million residents, Essex is committed to transformational change and delivering quality services efficiently. The county has been recognized for productivity and is progressing towards establishing a Mayoral Combined County Authority by 2026.

Essex County Council is a Disability Confident Leader, committed to inclusive recruitment, including reasonable adjustments and schemes for veterans and care leavers. Successful applicants will benefit from various employee benefits, including support for unpaid carers and flexible working options.

We uphold high standards of integrity and ethics, adhering to the Nolan principles, to maintain a respectful workplace. A DBS check may be required, and employees must register with the DBS update service, which is an annual subscription.

We are dedicated to safeguarding children and vulnerable adults and expect all staff to share this commitment.

For updates on opportunities, join The Essex Talent Community. For queries or further information, contact [e-mail].