Business Administrator

Essex County Counci; Basildon; On-site; GBP 25,000 - 29,000; Part time

Job summary

A leading organization in Essex is seeking a Business Administrator to support adults with learning disabilities. This part-time role involves crucial administrative tasks, coordination, and communication with families and professionals. The ideal candidate will have strong communication skills and experience in social care, contributing to the smooth operation of residential services.

Benefits

Flexible working options

Support for unpaid carers

Qualifications

• Experience supporting business functions and handling inquiries within social care.
• Strong communication skills and ability to engage with diverse individuals.

Responsibilities

• Provide effective administrative support to ensure smooth operation of the residential home.
• Deliver management reports on staff and service user information.

Skills

Communication

Data Analysis

Education

RQF Level 3 (A level)

Job description

Business Administrator

Permanent, Part Time

£25,081 to £28,099 Per Annum

Location: Basildon

Working Style: Fixed-base worker

Closing Date: 19th May 2025

The Role

This role involves working in a short break Residential team, supporting adults with learning and physical disabilities at Longwood. The administrator plays a crucial role, liaising with families, carers, and professionals, coordinating bookings and transport, and managing front office and reception duties.

The Business Administrator ensures all administrative tasks related to the home are completed in line with monthly deadlines, including ordering goods, preparing budget reports, occupancy bed returns, and updating training records.

The ideal candidate should have experience working with adults with learning disabilities and be able to interact respectfully, with dignity, and friendliness.

Learn more about our business area:

Adult Social Care

The Opportunity

ECC Adult Social Care is shifting towards a model based on prevention, early intervention, enablement, and safeguarding, aimed at enabling independence and timely support for individuals and families.

The Business Administrator will provide clerical, administrative, and financial support to residential services, ensuring effective financial management, health and safety monitoring, and data collection.

Accountabilities

• Provide effective administrative support to ensure smooth operation of the residential home, meeting deadlines.
• Deliver management reports on staff and service user information for financial accuracy.
• Ensure financial procedures, including Amenity Accounts, are followed for handling and banking monies.
• Maintain and update relevant systems, and assist new staff with office processes.

• Handle public and service user inquiries professionally, resolving complaints according to policies.
• Manage reception efficiently, prioritizing calls and greeting visitors to create a positive impression.
• Collaborate with team members, sharing health and safety knowledge and addressing service user issues promptly.
• Meet individual and team targets set annually within the performance framework.

The Experience You Will Bring

• Educated to RQF Level 3 (A level) or equivalent, with a willingness to achieve this qualification within 24 months.
• Proven self-development in relevant professional areas.
• Experience supporting business functions, analyzing data, and handling external inquiries within social care.
• Strong communication skills and ability to engage with diverse individuals, including challenging family situations.

Why Essex?

Essex offers a dynamic environment with flexible working options, focusing on innovation and community contribution. Recognized for productivity, we serve 1.8 million residents across over 1,420 square miles.

In February 2025, Greater Essex joined the Government’s devolution programme to establish a Mayoral Combined County Authority by May 2026. Learn more about devolution and LGR.

We are proud to be a Disability Confident Leader. We encourage disabled applicants to apply through our Job Interview Scheme and offer reasonable adjustments. We also support veterans and care leavers in recruitment.

Upon employment, benefits include support for unpaid carers and flexible working. We uphold high standards of integrity and ethics, guided by the Nolan principles.

Role-specific requirements include DBS checks, with registration in the DBS update service. More info at https://www.gov.uk/dbs-update-service.

We are committed to safeguarding children and vulnerable adults, expecting all staff to share this commitment.

Stay informed about opportunities and news by joining The Essex Talent Community. For queries, contact [e-mail].

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