Business Administrator

Howden Joinery Group plc; Hastings; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in the wholesale building materials industry is seeking a Business Administrator to support depot administration and ensure excellent customer service. The role requires strong organisational skills and effective communication with customers and colleagues. Join a team that values personal development and offers competitive benefits including a performance bonus and pension plan.

Benefits

Competitive salary

Monthly depot performance bonus

Competitive Pension Plan

Team incentives and outings

24 days holiday, rising to 26 days after 5 years

Staff discount on Howdens products

Share awards and prize draws

Qualifications

• Ability to prioritise workload and meet task deadlines.
• Desire for continuous personal and professional development.

Responsibilities

• Ensure all depot administration is processed accurately and efficiently.
• Deal with customer enquiries in a courteous and professional manner.
• Liaise with Credit Control on account queries.

Skills

Planning and organising skills

Communication

Multi-tasking

Job description

Howdens Leamington Hastings, England, United Kingdom

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Howdens Leamington Hastings, England, United Kingdom

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Why work for us?

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Companies to Work for in the Sunday Times for recognition of excellence in the workplace.

Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business.

Summary of the Role

Our Administrators are responsible ensuring that the depots administration supports an excellent customer service and sales standard. They are able to prioritise their own workloads, have excellent communication skills and are highly organised.

The Role

• Ensure that all Depot administration is processed and completed accurately, efficiently and in the timescale required to support the team.
• Deal with both telephone and face to face enquiries from customers in a courteous, professional and knowledgeable way.
• Liaise with the Credit Control department in response to customer account queries and applications.
• Other duties will include invoicing customers, stock reconciliation, filing, mailing promotional material, reconciling petty cash, data entry and reporting.
  
  

The Person

• Planning and organising skills
• Experience in meeting task deadlines
• Ability to multi-task and prioritise workload
• Able to use your own initiative
• Able to communicate effectively with customers and colleagues
• A desire for continuous personal and professional development
  
  

In return for your hard work and commitment you will be rewarded with some great benefits, which include:

• Competitive salary
• Monthly depot performance bonus
• Competitive Pension Plan with a maximum company contribution of 12%.
• Team incentives and outings
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on Howdens products
• Share awards and prize draws
  
  

Please note that candidates applying for this role must have a valid right to work in the UK, and we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [e-mail] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Wholesale Building Materials, Retail, and Design Services

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