Business Administrator

Blue Octopus; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking property services company as an Administrator in St Albans. In this full-time role, you will provide crucial support to the Voids team, managing various administrative tasks including mail distribution, scheduling, and customer interactions. Your strong organizational and communication skills will be essential in ensuring smooth operations and excellent customer service. This is an exciting opportunity to grow your career in a supportive environment that values innovation and teamwork. If you have a positive attitude and a passion for helping others, we want to hear from you!

Benefits

26 Days Holiday & Bank Hols

Enhanced Pension Plan

Healthcare Cash Plan (24hr GP)

Life Assurance & Accident Cover

Share Save

Enhanced Maternity & Paternity Pay

Work Perks Discounts & Vouchers

Buy & Sell Holiday

Cycle to Work

Volunteering (2 days paid)

Qualifications

• Strong administration, organizational, and communication skills required.
• Previous experience in repairs and maintenance sector beneficial.

Responsibilities

• Provide administration support to the Voids team, managing incoming mail.
• Schedule operatives and subcontractors for jobs and discuss complex repairs.

Skills

Microsoft Office

Administration Skills

Organizational Skills

Communication Skills

Problem Solving

Customer Service

Education

Experience in Social Housing

Tools

MSi System

Job description

Permanent – Full Time

We are looking to recruit an Administrator to join our team in Sandridge Park, St Albans.

About the role

Joining our team, you’ll provide administration support to the Voids team mainly; managing and distributing incoming mail, making up void packs, Phase 1 & 2 360 virtual tours, loading certifications and scanning completed voids packs onto the system, updating trackers, using our MSi system, you’ll actively raising new void jobs and allocating new works orders to Operatives and supply chain instructions.

Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About you

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With a positive ‘can-do’ attitude to work, strong problem-solving abilities, and excellent customer service skills, with the ability to work well both independently and as part of a team.

Previous experience in Social Housing, particularly within the repairs and maintenance sector, will be beneficial.

Must have resided in the UK for over 3 years to be eligible.

Benefits

• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Healthcare Cash Plan (24hr GP)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to full job description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we wouldencourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.