Business Admin Apprenticeship

Southyorkshireapprenticeships; Sheffield; Hybrid; GBP 11,000 - 15,000; Part time

Job summary

Woodseats Medical Centre offers an Apprenticeship in Medical Records & Admin Coordination. You will support the healthcare team with patient records, coding, and referrals while ensuring GDPR compliance. Training is at CDC Centre, Sheffield, with weekly college sessions.

Starting with a level 3 Business Administration Apprenticeship, the role provides a path to a full-time position after apprenticeship completion, at Woodseats Medical Centre in Sheffield.

Qualifications

• Attention to GDPR data handling and patient confidentiality.
• Experience supporting a healthcare team with admin tasks.
• Ability to scan, file and organise electronic and physical records.

Responsibilities

• Provide general administrative support to the healthcare team.
• Open, sort, scan, and match incoming mail to patient records.
• Maintain accurate filing systems for electronic and physical records.
• Code patient correspondence for health records.
• Generate and manage patient referrals via ERS.
• Liaise with hospitals on patient care and referral status.
• Handle deductions when patients leave; issue invoices for private work.
• Prepare letters and electronic communications to patients.
• Respond to Subject Access Requests per GDPR.

Skills

General administration

GDPR compliance

Clinical coding

Referral management

Liaising with hospitals

Office communications

Education

Level 3 Business Administration Apprenticeship

Tools

ERS system

Practice IT systems

Mail scanning & filing software

Job description

The Apprentice Medical Records & Admin Coordinator is the digital backbone of the GP surgery. In this role, you will manage patient records, clinical coding, and specialist referrals while ensuring strict GDPR data compliance. It bridges the gap between doctors, patients, and hospitals to keep the entire practice running smoothly.

• Provide general administrative support to the healthcare team
• Open, sort, scan, and match incoming mail (electronic and paper) to patient records
• Maintain accurate, organised filing systems for both electronic and physical records
• Perform clinical coding of patient correspondence to ensure accurate health records
• Generate and manage patient referrals via the ERS system
• Liaise with hospitals regarding patient care queries and referral status
• Handle deductions when patients leave
• Prepare and send letters and electronic communications to patients
• Compile reports and respond to Subject Access Requests in line with GDPR
• Review and code clinical data in line with practice protocols
• Respond to coding queries and assist with related tasks
• Use practice IT systems to manage patient records
• Oversee private work, including issuing of invoices

Opportunity to move into a full-time role upon completion of apprenticeship.

About the Training

You will be working towards a level 3 Business Administration Apprenticeship.

You will attend college training once a week.

Training centre is located at CDC Centre, Sheffield, S2 1TR.

About the Employer

Woodseats Medical Centre is an NHS general practitioner surgery based at The Roddick Building in Sheffield, providing comprehensive primary care, diagnostic screening, and family planning services. The practice holds a "Good" overall rating from the Care Quality Commission (CQC) and is accredited as a Royal College of General Practitioners (RCGP) Veteran Friendly Practice