Business Admin Apprentice

Chesterfield Royal Hospital NHS Foundation Trust; Hasland; On-site; GBP 15,000 - 19,000; Full time

Job summary

The Chesterfield Royal Hospital NHS Foundation Trust is seeking a Business Admin Apprentice to support the Child Health unit, handling a range of admin duties including clinic reconciliation, reception tasks, and patient check-ins.

You will join The Den within the Family Care Division, with working hours Monday to Friday 8am–5pm and a strong emphasis on data accuracy and IT proficiency. GCSEs and a willingness to train are essential.

Qualifications

• GCSE English and Maths at least grade C or equivalent.
• Excellent interpersonal and IT skills.
• Experience using Microsoft Word and Excel.
• Willing to undertake further training.
• Desirable: European Computer Driving Licence (ECDL).
• Desirable: prior office experience.

Responsibilities

• Provide administrative support to Admin teams within Child Health.
• Reconcile clinics in line with timescales.
• Answer telephones, check in patients and relay messages.
• Input data into the patient administration system(s).
• Assist with reception duties as required.

Skills

Communication skills

Organisational skills

Attention to detail

IT skills

Education

GCSE English & Maths (A-C)

Tools

MS Word

MS Excel

Job description

The main emphasis of this role is to provide a robust and varied admin service to the Child Health Care Unit. Duties will include providing administrative support to the Admin teams within their specialty, reconciling clinics in line with timescales, and answer telephones, check in patients and relay messages. Please see Job Description for main duties of the job in attachments.

Applicants for this post must be able to meet the requirements to access the apprenticeship programme which includes being resident in the UK for at least 3 years at the date of starting the apprenticeship programme. As this Apprenticeship is in the Paediatric department, all applicants must be 18 years of age or over. We are looking to appoint a Business Admin Apprentice to work in Child Health, The Den within the Family Care Division.

The successful candidate must be customer focused, with exceptional communication and interpersonal skills. Working Monday - Friday, between 8am - 5pm (hours to be agreed with successful applicant). Excellent organisational skills and an ability to work under pressure are essential requirements together with great attentional to detail for ensuring data is recorded accurately onto the patient administration system(s). To be successful in this role you will possess computer literacy and a good education. For example: excellent interpersonal and IT skills and to include GCSE Maths and English Grade A-C (or equivalent). You must have effective communication skills and be adaptable to meet the service needs.

Qualifications and Training Essential

• Educated to GCSE grade C or above standard (or equivalent) in English and Maths

Desirable

• Good standard of general education
• European Computer Driving Licence (ECDL) qualification

Experience Essential

• Experience of using Microsoft computer programmes, e.g Word, Excel, etc.

Desirable

• Any work experience in an office environment would be advantageous

Skills and Knowledge Essential

• Willing to undertake further training

Desirable

• Ability to work with a range of databases/spreadsheets and bespoke software applications, Good verbal communication skills
• Good written communication skills
• Flexible
• Has an interest of a development opportunity within a hospital environment

Demonstrates Trust Values Essential

• Proud to CARE (Compassion, Ambition, Respect, Encouragement)

About the Trust

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 5,000 staff and good financial control.

We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.