IT Administrator Apprentice

South Yorkshire Apprenticeship Hub; Newgate Street; On-site; GBP 18,000 - 24,000; Full time

Job summary

Newgate Medical Group is offering an IT Administrator Apprentice position aimed at developing administrative IT skills within a busy healthcare environment. You will work toward a Level 3 Business Administration qualification over 18 months, with dedicated learning time and full training support.

The role involves patient data handling, IT system support, and general admin tasks alongside the IT team. DBS check is required; there may be a path to a full-time role after completion.

Qualifications

• Motivated, organised, confident using IT and keen to learn.
• Willing to begin developing a long-term career within administration and healthcare.
• Full training and support will be provided.

Responsibilities

• Process new patient registrations and update patient information on our clinical system
• Review and summarise patient medical records, ensuring information is recorded accurately
• Process incoming letters and documents from hospitals and other healthcare providers
• Learn how to clinically code information and update patient records appropriately
• Scan and attach documentation to electronic patient records
• Support the processing of patient record requests and online access
• Carry out system searches, data input and data extraction to support Practice audits and targets
• Monitor and action emails, correspondence and other administrative requests
• Work closely with the IT team and provide general administrative support to colleagues across the Practice
• Complete apprenticeship learning, training and assessments as part of your Level 3 Business Administration qualification, with protected learning time provided

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Initiative

Non judgemental

Patience

Education

Business administrator (level 3)

Job description

NEWGATE MEDICAL GROUP

Apprenticeship Level 3

Apply by: 14/10/2026

About The Role

Are you looking to start your career in administration and gain valuable experience within a busy healthcare environment?

This is a fantastic opportunity to join Newgate Medical Group as an IT Administrator Apprentice, where you’ll gain practical, hands‑on experience while working towards a Level 3 Business Administration qualification.

You’ll become part of a supportive and experienced team, with training and guidance throughout your apprenticeship to help you build your confidence, develop new skills and apply your learning in a real working environment. You’ll also have dedicated learning time to support you in successfully completing your qualification.

This apprenticeship would be ideal for someone who is motivated, organised, confident using IT and keen to learn, and who is looking for an opportunity to begin developing a long‑term career within administration and healthcare.

If you’re enthusiastic, ready to learn and looking for an opportunity where you can develop while gaining a recognised qualification, we’d love to hear from you.

As an IT Administrator Apprentice, you’ll work alongside our experienced IT team and gradually develop the skills and confidence to support a range of important administrative and IT processes within the Practice.

During a Typical Day Or Week, You May

• Process new patient registrations and update patient information on our clinical system
• Review and summarise patient medical records, ensuring information is recorded accurately
• Process incoming letters and documents from hospitals and other healthcare providers
• Learn how to clinically code information and update patient records appropriately
• Scan and attach documentation to electronic patient records
• Support the processing of patient record requests and online access
• Carry out system searches, data input and data extraction to support Practice audits and targets
• Monitor and action emails, correspondence and other administrative requests
• Work closely with the IT team and provide general administrative support to colleagues across the Practice
• Complete apprenticeship learning, training and assessments as part of your Level 3 Business Administration qualification, with protected learning time provided

You won’t be expected to know everything from day one. Full training, guidance and support will be provided, with your responsibilities developing as your knowledge, skills and confidence grow throughout the apprenticeship.

DBS check will be required.

Possibility to move into a full‑time role and progress with another level.

About The Training

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship (18 months including endpoint assessment).

Topics Covered Include

• The organisation
• Value of their skills
• Stakeholders
• Relevant regulation
• Policies
• Business fundamentals
• Processes
• External environmental factors
• IT
• Record and document production
• Decision making
• Interpersonal skills
• Communications
• Quality
• Planning and organisation
• Project management

About The Employer

Newgate Medical Group (NMG) is a welcoming & busy single practice Primary Care Network (PCN) with over 30,000 patients. We have an established team of 9 GP Partners & a host of varied health professionals including pharmacists, nurses, ANP’s, PA, Paramedics, Social Prescribing link workers, care co‑ordinators & a large admin team. We offer a supportive team environment, training, pension and good holiday package for the right candidate.

We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team.

This is an exciting time to join the team as we open our new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Training Provider

MBKB LTD

Course/Training

Business administrator (level 3)

Apply by: 14/10/2026