Business Accounts Clerk

Adecco; Birmingham; On-site; GBP 24,000; Full time

Job summary

A leading recruitment agency is hiring a Business Accounts Clerk in Wolverhampton. You will provide top-notch customer service, handle client queries, and manage account communications. Ideal candidates will have strong people skills, basic computer skills, and experience in a customer service role. This position offers £12.24 per hour and operates Monday to Friday, 9 AM - 5 PM.

Qualifications

• Experience in a customer service role is essential.
• Proficiency in MS Word, Excel, and Outlook.
• Ability to build relationships with clients.

Responsibilities

• Provide excellent customer service to clients.
• Handle incoming calls and address client queries.
• Keep clients informed about their accounts.
• Assist clients in resolving issues.

Skills

Customer service experience

Basic computer skills - MS Word, Excel and Outlook

Excellent people skills

Organizational skills

Job description

We\u2019re Hiring! Business Accounts Clerk ?

Based in Wolverhampton; Monday to Friday, 9:00 AM - 5:00 PM; £12.24 per hour; Temporary to Permanent Opportunity!

About the Role

Are you a people person with a knack for solving problems and keeping things organised? Do you love the buzz of a busy office and making clients feel supported and valued? If so, we\u2019d love to meet you! As our Business Accounts Clerk, you\u2019ll be the friendly voice and helpful hand behind our client accounts. You\u2019ll keep things running smoothly, tackle queries with confidence, and make sure every client feels like a VIP.

What You\u2019ll Be Doing

• Delivering top‑notch customer service that makes clients smile
• Handling incoming calls and queries like a pro
• Keeping clients updated and in the loop about their accounts
• Guiding clients through challenges with care and clarity
• Keeping communication clear and professional
• Spotting major issues and escalating them to the right team
• Juggling tasks and prioritising like a multitasking master
• Completing admin tasks with precision and meeting deadlines

What We\u2019re Looking For

• Customer service experience is essential
• Basic computer skills - MS Word, Excel and Outlook
• Excellent people skills and a talent for building relationships
• Super organised and able to manage your own workload

Apply directly NOW with your most up to date CV to best demonstrate your skills!

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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