Business Account Manager- Gatwick Airport 40hrs Per Week

ELIZABETH ARDEN; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global prestige beauty company in Crawley is seeking a Business Account Manager who will be the face of the brand. The role involves delivering exemplary customer service, motivating a team, and achieving business targets. Candidates should have a passion for beauty, experience in customer service, and strong communication skills. The position offers competitive salary, commission, and development opportunities.

Benefits

Competitive salary

Commission and performance incentives

Attractive product allowance

Discounts on products

Qualifications

• Proven experience in delivering outstanding customer service.
• Enthusiastic about coaching and developing team members.
• Ability to create business insights and action plans.

Responsibilities

• Manage and motivate the team to achieve business targets.
• Deliver exemplary customer service and product knowledge.
• Build positive relationships with colleagues and customers.

Skills

Customer service expertise

Team motivation and development

Excellent communication

Passion for beauty and skincare

Job description

Account Manager

Elizabeth Arden is a global prestige beauty company with an extensive portfolio of prestige beauty brands sold in over 120 countries. The company’s brand portfolio includes Elizabeth Arden skincare, colour, and fragrance brands.

A legendary innovator and tireless entrepreneur, Miss Elizabeth Arden established the American beauty industry a century ago, opening the first Red Door Salon in New York on Fifth Avenue in 1910. Her entrepreneurial spirit and commitment to innovation, quality and excellence remain the soul of the company today. When you join Elizabeth Arden you will be part of a high energy team of people who are passionate about their work and committed to delivering results. Elizabeth Arden is about more than a beautiful career. It’s about being a voice in our business and being valued for who you are and what you do. No matter which area of the business you join, you will receive a great induction and feel part of a family.

About the Opportunity

We are looking for a Business Account Manager working X over X.

As a Business Account Manager you are the face of Elizabeth Arden counter, ensuring exemplary customer service, product knowledge is delivered on counter each day. You will be responsible for managing, motivating and developing the team to successfully achieve the accounts business plan and targets. Above all you must be passionate about leveraging all opportunities to promote the brand and build the business.

About You

We will be looking for you to show us a real passion for beauty and skincare. We look for people who have a proven experience in delivering the kind of customer service we all love to receive.

You will be enthusiastic about getting the best out of people, motivating others to deliver high standard of performance and creating the right environment to deliver results. You will be passionate and confident in coaching, supporting and developing the team to build skills, competencies, ambitious goals and retail growth.

We are looking for the Business Account Manager to create new business insights which are turned into plans and actions to drive the counters KPI€,,s and profitability. You will be an excellent communicator, building positive and effective relationships with colleagues, customers and management.

The Benefits

In return you will be part of a global company with strong heritage, reputation for great products and fantastic service. We will support you with fantastic coaching and development every step of the way, an excellent Red Door Academy and progression opportunities. We are committed to you ensuring a competitive salary, commission and performance related incentives, reward and benefit schemes and attractive product allowance and discounts.

Our Values

• Passionate - We are proud to be part of Elizabeth Arden. We always give our best, are passionate about winning and growing the business. We are also passionate about celebrating our success.
• Energetic - We are eager to learn and make things happen. We work with enthusiasm and eager to deliver exceptional results. We promote an energetic and fun environment.
• Positive Attitude - We always strive to not only meet our customers€,, expectations but we do our best to go beyond their expectations. We go the extra mile because we want to make a difference and delight our customers.
• Family Spirit - We work together to succeed and win together. We share ideas, care and support each other. We show respect and value to all and do the right thing.

Our Recruitment Process

On the next screen you will be asked to complete on-line questions which will involve customer service situational judgement questions. If you are successful you will be invited for a telephone interview with HR, followed by a face-to-face interview with the line manager.

Good luck with your application and we look forward to you joining the team!