Broker

Sanderson Recruitment; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Broker in Birmingham to manage the customer journey for specialist household insurance. Responsibilities include handling enquiries from qualification to placement, providing professional advice, and ensuring an excellent customer experience. Candidates should have previous experience in insurance broking, strong communication skills, and an attention to detail. This is a permanent position located in Birmingham with a supportive team environment.

Qualifications

• Experience in broker roles, specifically in household or mid-high net worth insurance.
• Excellent communication skills for customer interactions.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Manage the full customer journey for specialist household insurance.
• Handle new business enquiries end-to-end from qualification to placement.
• Provide professional advice and maintain excellent customer experience.
• Liaise with underwriters for competitive terms.
• Collaborate within a supportive office environment.

Skills

Previous experience in household or mid-high net worth insurance broking

Strong communication skills

Consultative approach to sales

Ability to manage multiple cases efficiently

Attention to detail

Comfortable working in a busy team environment

Job description

Job Description

Broker - Specialist Household Insurance

Location: Rainham, Kent
Employment type: Permanent

About the role

We're looking for an experienced Broker to join our growing new business team. This is a key role where you'll manage the full customer journey for specialist household and mid-high net worth risks, ensuring a smooth process from initial enquiry through to policy placement.

You’ll work closely with customers and insurers to deliver a consultative, high-quality service balancing commercial outcomes with a strong customer-first approach.

What you'll do

• Handle new business enquiries end-to-end, from qualification through to placement.
• Provide clear, professional advice and maintain excellent customer experience throughout.
• Use insurer portals and systems confidently to obtain and compare quotes.
• Liaise with underwriters and insurers to secure competitive terms.
• Work collaboratively within a lively, supportive office environment.

What you'll bring

• Previous experience in household or mid-high net worth insurance broking.
• Strong communication skills and a consultative approach to sales.
• Ability to manage multiple cases efficiently and maintain attention to detail.
• Comfortable working in a busy, office-based team environment.