Brighton International Student Residence Manager

EF; Brighton; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Staff social events

Life insurance

Residences near Brighton beach

Global career opportunities

Job summary

EF (Education First) Brighton is seeking a Residence Manager to oversee international student accommodations and lead a dedicated team. You will ensure a welcoming, safe home environment, allocate students to residences, and uphold high standards across all EF residences in Brighton.

The role emphasizes customer service, student welfare, and working within a globally recognized education organization. A flexible schedule and DBS/reference checks are required.

Qualifications

• Experience in residence or hotel management or similar role desirable.
• Customer service-oriented and able to communicate effectively with students and staff.
• Flexible hours and ability to respond to student needs.
• Right to work in the UK and DBS checks will be required.

Responsibilities

• Allocate students to suitable accommodations and maintain high residence standards.
• Work with Facilities to ensure residences are safe, well-maintained and welcoming.
• Recruit, train and manage a team of staff.
• Oversee budgeting, occupancy optimisation and financial processes.
• Handle student inquiries and issues, and liaise with sales colleagues.
• Produce the Residence Handbook and manage bookings and changes to bookings.

Skills

Customer service

Team leadership

Residence/hotel management

Job description

EF (Education First) Brighton is seeking a Residence Manager to oversee international student accommodations and lead a dedicated team. You will ensure a welcoming, safe home environment, allocate students to residences, and uphold high standards across all EF residences in Brighton.

The role emphasizes customer service, student welfare, and working within a globally recognized education organization. A flexible schedule and DBS/reference checks are required.