Student Living & Accommodation Manager (International)

EF; Cambridge; Sur place; GBP 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Life insurance

Professional development sessions for\

Résumé du poste

EF Cambridge is seeking an Accommodation Manager to oversee homestay and residence provisions for international students across the academic year and peak summer period. The role combines leadership of a multi-site team with safeguarding and high-quality welfare and customer service standards.

You will recruit, train and monitor homestay and private home accommodation, work with suppliers, and ensure cost-efficiency while maintaining an exceptional student experience.

Qualifications

• Experience leading Homestay, Residence or similar accommodation teams.
• Background in international education or student services is preferred.
• Ability to meet personal and team KPIs and targets.
• Experience with safeguarding policies and language-learning support is advantageous.
• Strong relationship-building with hosts, suppliers and stakeholders.

Responsabilités

• Lead the Homestay and Residence departments to ensure excellent service for all students.
• Create a welcoming, supportive and educational community atmosphere for students.
• Manage recruitment, re-registration and monitoring of suitable homestay & private home accommodation.
• Ensure host families understand their role in language development and culture.
• Run host family training on safeguarding, cultural awareness and language learning support.
• Oversee day-to-day operations at student residences and logistics.
• Supervise and guide a team of coordinators and homestay visitors.
• Ensure accommodation allocation aligns with EF Gold Standards and safeguarding for under 18s.

Connaissances

Team management

Leadership

Customer service

KPIs management

Sales & marketing

IT systems

Flexibility

Organised

Description du poste

EF Cambridge is seeking an Accommodation Manager to oversee homestay and residence provisions for international students across the academic year and peak summer period. The role combines leadership of a multi-site team with safeguarding and high-quality welfare and customer service standards.

You will recruit, train and monitor homestay and private home accommodation, work with suppliers, and ensure cost-efficiency while maintaining an exceptional student experience.