Residence Manager — Lead Global Student Housing, Brighton

Education First; Brighton; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Residences moments away from Brighton海

Employee Assistance Program

Life insurance

Professional development sessions for/

Hello language learning

Job summary

EF (Education First) Brighton is seeking a Residence Manager to oversee all aspects of student residential accommodation and ensure international students have a welcoming home during their studies abroad. The role is full-time with a start window around January 2027 and ongoing until August 2027.

You will lead a team, coordinate housing allocations, maintain high residence standards, and support students through daily life, delivering exceptional service in a global educational environment.

Qualifications

• Experience in residence or hotel management or similar role desirable.
• Customer service oriented; able to create a welcoming environment.
• Right to work in the UK; clear DBS check and two references.
• Excellent communicator with students, colleagues and external clients.

Responsibilities

• Allocating accommodation
• Maintaining safe and welcoming EF residences
• Recruiting, training and managing a team of staff
• Financial management including budgets and occupancy
• Managing external services and liaising with suppliers
• Efficient administration of residential accommodation
• Handling student enquiries and issues
• Communicating with sales colleagues
• Confirming bookings and changes within Gold Standards
• Producing the Residence Handbook and keeping it up to date

Skills

Team leadership

Customer service

Communication

Calm under pressure

Attention to detail

Flexible hours

Student welfare support

Job description

EF (Education First) Brighton is seeking a Residence Manager to oversee all aspects of student residential accommodation and ensure international students have a welcoming home during their studies abroad. The role is full-time with a start window around January 2027 and ongoing until August 2027.

You will lead a team, coordinate housing allocations, maintain high residence standards, and support students through daily life, delivering exceptional service in a global educational environment.