Breakfast Manager

Hilton Worldwide, Inc.; City of Westminster; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading hotel brand in Westminster is seeking a Breakfast Manager to oversee food and beverage service, ensuring high standards and guest satisfaction are met. The ideal candidate will have previous food and beverage experience, the ability to lead a team, and a passion for developing others. Early starts are expected. This role includes offers a competitive salary plus service charges, and various benefits including global travel opportunities and a supportive team atmosphere.

Benefits

Global travel program for team members

Uniforms

Meals whilst on duty

Being part of a fabulous team

Qualifications

• Previous experience in organising food and beverage service.
• Experience in leading a team.
• Flexibility to respond quickly and positively to a range of work situations.
• A passion for developing others to be part of a winning team.
• Someone who loves an early start to the day.

Responsibilities

• Manage the food and beverage service to consistently meet high standards.
• Lead by example by being present on the floor throughout service.
• Effectively control the flow of customers during service.
• Look for opportunities to recognise and wow the guests.
• Handle all customer inquiries in a professional manner.
• Accurately manage all transactions during service.
• Work with your team to continually improve guest satisfaction.

Job description

Breakfast Manager

Job Number: HOT0C6BN

Work Location

Conrad London St. James Hotel, 22-28 Broadway, London SW1H 0BH

Overview

Conrad London St. James is one of Hilton’s three global luxury brands. The hotel offers exceptional service and is ranked in the top 5% of hotels in London and the top 10% worldwide.

Benefits

• Yearly Salary: £35,000 plus an expected average annual service charge between £7,500 – £8,000
• A global travel program for team members
• Uniforms
• Meals whilst on duty
• To be part of a fabulous team

What you will be doing

• Shifts generally start at 5:30am.
• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards.
• Lead by example by being present on the floor throughout service.
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service.
• Look for opportunities to recognise and wow the guests.
• Handle all customer inquiries in an appropriate and professional manner.
• Accurately manage all transactions during service.
• Work with your team to continually improve guest satisfaction.

Qualifications

• Previous experience in organising food and beverage service.
• Experience in leading a team.
• Flexibility to respond quickly and positively to a range of work situations.
• A passion for developing others to be part of a winning team.
• Someone who loves an early start to the day.

Travel

• St James Park Tube Station – District & Circle Line – across the road.
• Westminster Tube Station – Jubilee Line (4 mins walk).