Breakfast Manager

Hilton; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel brand in London is looking for a Food and Beverage Manager to manage service operations. Responsibilities include leading the team, maintaining high standards, and ensuring guest satisfaction. The ideal candidate will have previous experience in food and beverage service and a passion for hospitality. This position requires early shifts and offers a competitive salary package.

Benefits

Yearly salary of £35,000 plus service charge

Global travel program

Uniforms

Meals whilst on duty

Dynamic team environment

Qualifications

• Previous experience in organizing food and beverage service.
• Experience in leading a team.
• Ability to demonstrate delegation skills.
• Flexibility to respond quickly to work situations.
• Passion for developing others.

Responsibilities

• Manage food and beverage service to meet high standards.
• Be present on the floor throughout service.
• Control customer flow and staff interaction.
• Recognize and wow guests.
• Handle customer inquiries professionally.
• Manage all transactions accurately.
• Work with the team to improve guest satisfaction.

Skills

Organizing food and beverage service

Leading a team

Delegation skills

Flexibility in work situations

Guest relations

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

A World Of Rewards

• Yearly Salary: £35,000 plus an expected average annual service charge likely to be between £7500 - £8000
• A global travel program for team members
• Uniforms
• Meals whilst on duty
• To be part of a fabulous team

The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms, our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for.

• The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
• The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
• The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
• The Orchard, for afternoon teas and lighter meals
• The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
• Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.

What will I be doing?

• Shifts generally starts at 6am.
• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
• Lead by example by being present on the floor throughout service
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Look for opportunities to recognise & wow the guests
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Work with your team to continually improve guest satisfaction

What are we looking for?

• Previous experience in organizing food and beverage service
• Experience in leading a team
• Ability to demonstrate delegation skills
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team
• Someone who loves an early start to the day

Travel:

• St James Park Tube Station – District & Circle Line – across the road
• Westminster Tube Station – Jubilee Line (4 Mins Walk)
• Victoria Station (8 Mins Walk)
• Waterloo Station (10 Mins Walk)