Breakfast Concierge: Warm Welcomes & Front Desk Excellence

Aimbridge; Manchester; Híbrido; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry leading training and career发展

Staff hotel discounts

Food & beverage and spa staff rates

Employee assistance programme

Uncapped incentives

Descripción de la vacante

Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join our front desk and guest relations team in Manchester. You will greet guests, assist with check-in/check-out, handle inquiries and bookings, and provide local information to ensure an exceptional stay.

You’ll support colleagues across departments to deliver a first-class guest experience. We value clear communication, organisational efficiency, and a passion for hospitality.

Formación

• Clear communication with guests, colleagues and stakeholders.
• Strong organisational skills for reservations, check-in/check-out and front desk operations.
• Attention to detail to avoid booking errors and ensure accuracy.

Responsabilidades

• Greet guests and assist with check-in/check-out at the front desk.
• Handle inquiries and complaints to ensure a positive guest experience.
• Book reservations and provide information on local attractions and services.
• Maintain a clean, organised workspace and support hotel operations across teams.

Conocimientos

Communication

Organisational skills

Attention to detail

Customer service

Herramientas

Opera

Fidelio

Descripción del empleo

Aimbridge Hospitality EMEA is seeking a Guest Service Assistant to join our front desk and guest relations team in Manchester. You will greet guests, assist with check-in/check-out, handle inquiries and bookings, and provide local information to ensure an exceptional stay.

You’ll support colleagues across departments to deliver a first-class guest experience. We value clear communication, organisational efficiency, and a passion for hospitality.