Braze CRM Specialist: Data‑Driven Lifecycle Maestro

Ten Lifestyle Group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working options

Paid time off

Paid sabbatical

Loyalty rewards program

Employer-contributory pension

Remote working holidays

Employee discounts

Career opportunities

Extra Mile Awards

Job summary

A leading service business in Greater London is seeking a Customer Relationship Management (CRM) Specialist. You'll enhance email marketing initiatives and oversee customer engagement strategies. Required qualifications include at least 2 years of CRM experience, expert knowledge of Braze for crafting personalized experiences, and a strong analytical mindset. The role offers hybrid working options and opportunities for professional growth. Enjoy a competitive salary and a diverse, inclusive work environment.

Qualifications

• Minimum of 2 years in CRM and email marketing.
• Expert knowledge of Braze and its advanced features.
• Strong understanding of customer lifecycle marketing.
• Proficient in HTML and CSS for email optimization.
• Data-driven mindset with analytical skills.

Responsibilities

• Develop engaging email communications and lifecycle journeys.
• Design and monitor CRM campaigns to optimize performance.
• Report on CRM campaign success and customer engagement.

Skills

CRM management

Email marketing

Data analysis

A/B testing

Segmentation strategies

Tools

Braze

HTML

CSS

Job description

A leading service business in Greater London is seeking a Customer Relationship Management (CRM) Specialist. You'll enhance email marketing initiatives and oversee customer engagement strategies. Required qualifications include at least 2 years of CRM experience, expert knowledge of Braze for crafting personalized experiences, and a strong analytical mindset. The role offers hybrid working options and opportunities for professional growth. Enjoy a competitive salary and a diverse, inclusive work environment.