Brand Experience Specialist

Abercrombie & Fitch Co.; Milton Keynes; On-site; GBP 18,000 - 23,000; Full time

Job summary

Abercrombie & Fitch Co. in Milton Keynes is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find what they need, and represent our brand authentically in a welcoming environment.

In this role you will maintain presentation standards, support replenishment, process purchases, returns and exchanges at the cash wrap, and assist with omni‑channel tasks such as saving a sale and fulfilling in-store pick‑ups.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation, and offer product support and styling guidance.
• Support product replenishment and maintain a clean, organized sales environment with presentation standards.
• Process purchases, returns, and exchanges at the cash wrap while ensuring a friendly checkout experience.
• Assist with omni-channel tasks such as Save the Sale, in-store pick-up, and ship-from-store orders.

Job description

Abercrombie & Fitch Co. in Milton Keynes is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, help them find what they need, and represent our brand authentically in a welcoming environment.

In this role you will maintain presentation standards, support replenishment, process purchases, returns and exchanges at the cash wrap, and assist with omni‑channel tasks such as saving a sale and fulfilling in-store pick‑ups.